After installing Service Pack 2 for Windows XP, you cannot view the clip art, or media clip properties, on the Clip Art on Office Online Web site.

This behavior is probably caused by the pop-up blocker that is installed with Windows XP SP2.

To workaround this behavior, configure the pop-up blocker to allow pop-ups from the Clip Art on Office Online Web site:

1. Start Internet Explorer.

2. Use the Tools menu to press Pop-up Blocker / Pop-up Blocker Settings.

3. In the Address of Web site to allow box, type and press Add.

4. Press Close.

NOTE: See How to configure the Pop-up Blocker in Internet Explorer.