Microsoft Knowledge Base Article 321641 contains the following summary:

This article describes how you can troubleshoot issues reading CD-ROM or DVD-ROM optical discs. This article also discusses how to troubleshoot common issues with CD-R and CD-RW devices. The steps in this article apply to compact disc (CD-ROM) drives, compact disc recordable (CD-R) drives, compact disc re-writable (CD-RW) drives, and digital video disc (DVD) drives.

If a problem occurs when you try to write data to a CD-R or CD-RW, or if your drive is not recognized as a recording device, view the following article about how to troubleshoot write issues. For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

324129 HOW TO: Troubleshoot Issues That Occur When You Write Data to a CD-R or CD-RW Optical Disc in Windows XP