When your Windows 2000 computer restarts after the installation of a service pack, you receive a STOP 0x0000006B:
0x0000006b 0xc0000022, 0x00000002, 0x00000000, 0x00000000
NOTE: After installation of a hotfix, other symptoms may occur, depending on what the hotfix contains.
If your %Systemdrive%\Temp folder, or the Temp folder on the drive with the most free space, was encrypted prior to the installation, the sub-folder that the installation created inherited this encryption. Since the System does NOT have the proper credentials for decrypting the files in the sub-folder, it can NOT continue with the boot process.
You can confirm that the above is the cause of the problem by booting to the Recovery Console and performing a DIR on all the TEMP folders. If you find -a----e- 559888 autochk.exe, the e attribute indicates that the file is encrypted.
To fix the problem:
1. Boot the computer from the Windows 2000 CD-ROM.
2. Press R on the Welcome to Setup screen to repair the installation.
3. Press R on the Repair Options screen to run the emergency repair process.
4. Press M to select a Manual repair.
5. Only select the Verify Windows 2000 system files option.
6. When prompted for an ERD, press Enter if you have one, or L to search. When Setup locates the Windows 2000 installation, press Enter.
NOTE: If Setup forces a reboot immediately after the file system check, you must repeat steps 1 - 6.
7. When prompted to repair files, press A to repair all files.
You should now be able to restart Windows 2000, remove encryption from the TEMP folder, and install the service pack. You can re-enable encryption after the install.