A. Before you install Service Pack 3 you must remove Internet Explorer 4.0 preview if installed:

  1. From Control Panel (Start - Settings - Control Panel) double click Add/Remove Programs
  2. Select "Microsoft Internet Explorer 4.0" and click Add/Remove
  3. Select Remove All
  4. You will have to reboot

Also before installing SP3 make sure you have an up to date Repair Disk (RDISK /S). To install Service Pack 3 download Nt4sp3_i.exe and follow the instructions below

  1. Double click nt4sp3_i.exe
  2. It will verify the file and then uncompress to a temporary area (you can make it uncompress without installing by typing nt4sp3_i /x)
  3. Click Next to install and click Yes to accept the license agreement
  4. Click Next and then select "Yes create uninstall"
  5. Click Next then Finish
  6. You will then have to reboot