A. Some users have received the following error message when they attempt to start an Office application after installing Win2K SP3:
This can occur if you are running Windows in safe
mode, or if the Windows Installer is not correctly
installed. Contact your support personnel for assistance.
The problem stems from a new version of Windows Installer (version 2) that ships with Win2K SP3. You might receive this error message for one of two reasons. Each reason has its own soution, which I detail below.
DCOM Default Impersonation Level Is Set to Anonymous
- Start the DCOM configuration utility by typing at the command prompt
- Select the Default Properties tab, then select Connect from the Default Authentication Level list.
- Select Identify from the Default Impersonation Level list, then click OK.br>
Click here to view image
- Close the DCOM configuration utility.
- Start Windows Explorer and navigate to the system32 folder (e.g., c:\windows\system32).
- Right-click msisip.dll, select Rename from the context menu, change the filename to msisip.old, and click OK.
- Reinstall Win2K SP3.
The SYSTEM Account Doesn't Have Permission to Access a Destination Folder
- Start Windows Explorer, right-click the boot partition drive (typically the C drive, where the Windows folder resides), and select Properties from the context menu.
- Select the Security tab.
- Click Add.
- Select the System account, click Add, then click OK.
- Select the Full Control option under Allow and click OK.