More in Exchange Server 2007

  • Dec 17, 2013

    Talking Exchange Server with Microsoft's Perry Clarke 4

    Perry Clarke, corporate VP for Microsoft Exchange, and Tony Redmond discuss the issues surrounding Exchange Server, including the cloud, the future of on-premises software, and how mobile computing has changed the IT landscape....More
  • Dec 6, 2013

    What question would you ask Microsoft's Exchange development supremo? 20

    I need your help. Next Friday (December 13), I shall interview Perry Clarke, Microsoft CVP for Exchange development (in other words, Perry is responsible for every bit of code written for Exchange, both on-premises and cloud). I have known Perry for many years and have quite a few questions to ask him about the future direction of Exchange and other issues, but I thought that I’d open it up to the Exchange community and invite you to submit questions that you’d like me to ask Perry....More
  • Nov 25, 2013

    Kitkat causes ActiveSync headaches for Android users 2

    As you probably realize, many of the mobile device vendors who create tablets and smartphones running the Android operating system license it to connect to Exchange using ActiveSync (EAS).  And despite the differing implementations of email clients on the various Android devices, most of the time connections are easy and reliable, which is exactly how you’d like them to be....More
  • Oct 17, 2013

    Making use of the data logged by Exchange

    Two recent posts on Microsoft’s EHLO blog have pleased me very much because they focused in on an area that is often overlooked by Exchange administrators – using the data logged by Exchange for analysis or planning purposes....More
  • Oct 5, 2013

    Exchange Connections 2013 wrap-up

    Another Exchange Connections conference has been put to bed and I’m en route back to Europe from the delights of Las Vegas. It seems appropriate to write a wrap-up report as I await a plane in McCarren airport. Here goes....More
  • Aug 13, 2013

    Exchange and cloud application platforms - soon to be commonplace?

    The news that Microsoft has released a security bulletin that affects Exchange 2007 (SP3), Exchange 2010 (SP2 and SP3), and Exchange 2013 is interesting, if only because it is the first time since the new servicing model for Exchange 2013 came into force. As you’ll recall, one big plus cited for the new model is the clear isolation between cumulative updates and security fixes. In other words, you can apply a security fix without having to first upgrade your server....More
  • May 2, 2013

    Exchange Connections - Calling all speakers

    Las Vegas in October - conference time again. But with a difference - Exchange Connections is back and it's going to be packed with insightful and practical information about Exchange and its surrounding ecosystem. Opportunities exist for speakers and you can submit session ideas until May 14. It should be great fun!...More
  • Apr 25, 2013

    MRMAPI, the Little Brother of MFCMAPI 2

    You've probably heard of MFCMAPI, a very useful program in the hands of any administrator who wants to learn just what's stored in an Exchange mailbox. MRMAPI is less well known, but it is also pretty useful for other reasons....More
  • Apr 18, 2013

    Microsoft and Google War Over First Ajax Webmail

    Google claims they were the first webmail client based on Ajax but Microsoft's Outlook Web Access was Ajax-based in Exchange 2003. But the competition has moved the state of email far in a short time....More
  • Feb 12, 2013

    Exchange 2010 SP3 is released - almost ready for Exchange 2013 deployments

    At last, the chocks have been released and the runway is almost clear for Exchange 2013 deployment. The missing places that have stopped existing customers introducing Exchange 2013 into their environment have been provided with the release of: Exchange 2010 SP3 Exchange 2007 SP3 RU10...More
  • Feb 7, 2013

    Touchdown—a solution for BYOD email?

    Loss of control over the software run to connect to corporate services is just one of the issues for companies that’s exposed by the BYOD craze. Given the range of devices that people use, it’s practically impossible for administrators and help desk personnel to know the details of the applications that connect....More
  • Oct 11, 2012

    Expiring digital signatures and rereleased updates

    A reasonable amount of confusion appears to have arisen after Microsoft re-released the latest roll-up updates for Exchange 2007 SP3 and Exchange 2010 SP1 and SP2 on October 9. Only one piece of additional functionality is included in the new software (KB2756987, a fix that ensures the correct search results are provided to Outlook 2010 and Outlook 2013 clients), so it’s not the case that Microsoft suddenly discovered some lingering bug or horrible problem that they had distributed in error in the original releases....More
  • Sep 6, 2012

    The Implications of Outlook 2013 Changing OST Cache Behavior 2

    When I wrote about my initial experiences of Outlook 2013 Preview on July 24, I remarked that the installation of Outlook 2013 forced a recreation of my Offline Storage file (OST). The new OST was much smaller than the older version used by Outlook 2010, a fact that seemed to be a good thing at the time even if the creation of OSTs en masse might generate a resource consumption problem for servers if you deployed Outlook 2013 to multiple users at one time....More
  • Aug 23, 2012

    The Basic Impossibility of Renaming an Exchange Server 2

    Because we’re all skilled computer professionals who have carefully considered a suitable computer naming convention before deploying any server into production, I can’t think of good reasons why anyone would ever want to rename an Exchange server. On the other hand, I can think of some pretty bad reasons for wanting to rename a server such as wishing to update all names following a corporate merger or as part of a rebranding exercise launched by the marketing department....More
  • Jul 26, 2012

    Workcycles and the Managed Folder Assistant (MFA)

    The Managed Folder Assistant (MFA) debuted in Exchange 2007 as part of Microsoft’s first attempt to introduce a subsystem called Messaging Records Management (MRM) intended to help users retain information that might be required for purposes such as audits and administrators impose some control over folders in terms of how long items could be retained. MFA is the component that imposed the control by implementing whatever policies are created by administrators and assigned to mailboxes....More
  • Feb 21, 2012

    OCAT: Microsoft's Outlook Configuration Analysis tool

    Following up on my recent articles covering the MFCMAPI and EWSEditor tools, both of which help administrators gain an insight into mailbox contents, I note that Microsoft has released the Outlook Configuration Analyzer Tool (OCAT), another program to help administrators. In this case, OCAT is designed to scan a PC and gather details from Outlook profiles and registry entries to pick up any inconsistencies or potential issues that might cause problems when Outlook 2007 or 2010 clients connect to Exchange. OCAT looks very like the Exchange Best Practice Analyzer (ExBPA) that’s been around for several versions of Exchange and was written by two Microsoft support engineers to help address what they perceived as a gap in the support infrastructure – how to extract reliable information from a PC running Outlook that can then be used as the basis for troubleshooting problems. Although OCAT comes with “as-is” (no) support, you can send problem reports to the OCAT development team at . A Twitter feed is available to broadcast news of OCAT updates. Obviously the OCAT team had to make some tough choices when they developed the tool, one of which was to exclude Outlook 2003 from the supported versions (an error message is generated if you attempt to run OCAT on a PC with Outlook 2003). This is a pity because Outlook 2003 is still in use in many large Exchange deployments. You’ll need to have .NET Framework 3.5 Service Pack 1 installed on a PC before OCAT can be installed. Windows XP SP3, Vista SP2, and Windows 7 are the supported client platforms. Once installed (a matter of just a few minutes), running OCAT is simple. First, make sure that Outlook is running and then start OCAT. At the home screen, opt to create a new scan, give it a name, and start. The time required for a scan depends on the complexity of the profile being analyzed (for example, how many accounts, mailboxes, and archive mailboxes are opened), the version of Outlook that’s install...More
  • Feb 16, 2012

    PST Capture: Congratulations and some caveats from Transvault's CTO

    In addition to the welcome extended by many, the much-heralded and long-delayed arrival of Microsoft’s PST Capture tool was always likely to generate comment from the software vendors who already have offerings to help companies control the spread of dreaded PSTs. It therefore came as no surprise to see Dan Clark, the CTO of Transvault Software, post some notes about PSTs in general as well as the limitations he sees in PST Capture on the Transvault blog. I’m sure that the “congratulations” echoed by Dan in opening his piece reflects the satisfaction that the software vendors in this space feel now that Microsoft has implicitly affirmed that companies do have a problem dealing with PSTs. After all, once Microsoft publishes a solution, there must be a problem for it to solve....More
  • Feb 2, 2012

    Learn about Microsoft Certified Master accreditation 1

    Microsoft has scheduled a one-hour overview on Wednesday, February 15 at 9AM Pacific to brief interested parties in the training that leads to Microsoft Certified Master (MCM) accreditation in Exchange 2010. You can view details about the briefing and register on Microsoft’s web site. In November 2011, I wrote about the economics involved in committing yourself to the three-week intense training that leads to MCM accreditation. If you can raise the finance or justify the expense to your management, there’s no doubt that this training will lead to a sharp increase in your knowledge of Exchange 2010 and potentially, if you succeed in the demanding exams, to membership of an exclusive group who have a tight connection with the development group. Although there were some complaints about the stress that trainees were put under in early iterations of MCM training, more recent reaction seems to be very positive, albeit with the caveat that you very much have to prepare properly to be able to deal with the information fire hose, extended hours, homework, and exams. I understand that Microsoft has reviewed the material covered in MCM and now include more Office 365 content, especially in the area of interoperability. I think that this is wise because on-premises/cloud hybrid configurations are likely to become very common in the medium to large enterprise space over the next few years. It also reflects the engineering direction for Exchange with more work currently being done to support Office 365 than the on-premises variant. This overview should be very interesting if you’ve been thinking about going for MCM accreditation. The more knowledge you have, the better a decision you’ll make – and the better a case you’ll be able to construct to bring to management to secure those all-important budget dollars to fund three weeks in sunny (or snowy, but more likely rainy) Redmond....More
  • Dec 29, 2011

    Reporting Exchange Server 2010 Client Access Licenses 1

    Exchange Server requires customers to purchase two types of licenses, server and client. There seems to be some doubt about how these licenses work. Let me see if I can cast some light onto the topic. Exchange servers start off in an unlicensed state after software is installed on a computer. This allows servers to be used in test or trial deployments. When you put servers in production, you have to purchase a license for every server that you have in the organization and enter the 25-character license key through the Exchange Management Console (EMC) or Exchange Management Shell (EMS) using the Set-ExchangeServer cmdlet....More
  • Dec 27, 2011

    Learning how to master PowerShell with Exchange as your tutor

    A recent survey in the Exchange and Outlook Update revealed that 16% of the respondents said that PowerShell remained a complete mystery to them no matter how hard they tried to master the topic. Hmmm… that’s not a good situation for any Exchange administrator to find themselves in because PowerShell, whether you personally think it is a good idea or not, is at the heart of all on-premises Exchange administration tools – EMC, EMS, ECP, and Setup. And the same is true if you take care of Exchange Online in Office 365. Exchange 2010 includes three different ways for administrators to learn PowerShell from the commands that it executes to perform different tasks. You can pick up some excellent tips about the syntax and usage of commands through these sources. Even better, you can cut and paste the code to form the basis of scripts that you then use to automate common administrative processes. First up there’s the code that EMC displays after it runs one of its many wizards. The screen below shows the code used to move a mailbox from one database to another with the New-MoveRequest cmdlet. You can see the invitation to press CTRL+C to copy the code. This facility is also available in the Exchange 2007 version of EMC. Next, there’s the neat feature that Microsoft added to EMC in Exchange 2010. If you access the property pages of an object such as a mailbox and make a change, a little PowerShell symbol in the bottom left-hand corner of the screen lights up. If you press the symbol, another window appears to show you the code that EMC will execute if you subsequently press the OK or “Apply” buttons. In other words, this is the code that is used to make the change that you’ve just requested. In the screen below the Set-Mailbox cmdlet will be run to update some attributes of a user mailbox. Again, you can highlight the code and use CTRL+C to copy it for further use. Last, Microsoft also added PowerShell logging to the Exchange 2010 EMC. This means that every singl...More
  • Dec 1, 2011

    The futility of attempting to recall a message

    A recent tweet by Brian Winstead exclaimed “Didn't mean to send that. Don’t worry, With Outlook 2010, you can recall a message after it’s sent” and pointed to the Office web page that explained all. Of course, Exchange clients have been able to recall messages for a long time – I believe it was one of the features of the Outlook 97 release – but in any case attempting to recall a message has long been an exercise in sheer futility. Here’s why. It’s logical that time is critical when it comes to preventing a recipient having the opportunity to read a message that we wish they don’t see. After all, the longer a message resides in the recipient’s Inbox, the more opportunity he or she has to read the blessed thing and expose the reason why we wanted to recall the message in the first place. The first barrier to recalling a message is Outlook’s user interface. People don’t generally recall a lot of messages (if they do, perhaps they have another problem) so it’s unlikely that the average user will immediately know what option to take (or where it is located) to recall a message....More
  • Oct 17, 2011

    IE9 finally fixes the bug that messed up Exchange Management Console

    Microsoft has announced that the Internet Explorer (IE) development group has fixed the bug that caused the Microsoft Management Console (MMC)-based Exchange Management Console (EMC) to fail to close because “a dialog was still open”. The fix is reported on the Exchange development group (EHLO) blog and states: In order to install the fix, a released version of IE9 needs to be installed on the machine first. Then: MS11-081: Cumulative Security Update for Internet Explorer: October 11, 2011 needs to be installed. This can be obtained from Windows Update or - if you need to download it for local network installation, the packages can be obtained here. Please note that the packages for client and server OSes might be different, depending on what you need. The installation of this package is REQUIRED for proper operation of the EMC hotfix. In order to obtain the actual hotfix that resolves the interoperability problem with EMC, you will need to call Microsoft support and request a hotfix. The hotfix package is currently not available for public download, but can be obtained from support engineers, who can get it from internal hotfix servers. When you talk to support, the hotfix that you need to request is for the KB 2624899. Please note that this article is not publicly available at this time either. In truth, the bug was irritating rather than serious. It became more serious as irritation grew because Microsoft couldn’t get their act together between the IE, MMC, and Exchange groups to figure out who owned the bug and what they would do to fix it. The problem was first reported in April 2011 yet nothing seemed to be done to advance towards a fix until some of us started to complain more publicly about the issue. My first sally into the topic was on August 17 but many others, most notably MVP Jeff Guillet took up the fight to get Microsoft to do the right thing. On September 14, I published an update to report that some light had appeared at the end of the t...More
  • Sep 26, 2011

    The Joy of PowerShell for Exchange Administrators 7

    My recent post outlining how important PowerShell is to Microsoft Exchange Server and how some of the concepts established in the implementation of Remote PowerShell in Exchange 2010 are finding their way into Windows Server 8 provoked a flurry of email messages, some of which posed the excellent question, “I’m struggling to master (or even understand) PowerShell; how do I make progress?”...More

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