Narrowly recording a win as Best Remote Management Tool is Symantec's pcAny-where, eclipsing last year's winner, Sunbelt Software's Sunbelt Remote Administrator, and preventing Microsoft Systems Management Server (SMS) from recording a near-blowout in the Systems Management category.

pcAnywhere offers peerless remote control, remote-management, and file-transfer capabilities, helping you quickly and easily resolve Help desk and server support problems. pcAnywhere's remote-management tools include remote versions of common tools such as Regedit, Task Manager, the command prompt, and the Windows NT event log, letting you quickly solve problems on the host machine. With the Symantec Packager, you can create customized installation sets by choosing installation components, default settings, and security options, and you can deploy multiple applications to Windows Server machines for simultaneous deployment and installation. You can control which pcAnywhere components are accessible and modifiable by the end user. The product's Command Queue lets you send files, folders, and DOS commands to any number of computers.

WINNER! — PCANYWHERE
Symantec
541-335-5020 or 800-441-7234
http://www.symantec.com
2nd Place — Microsoft Systems Management Server 2003
Microsoft
http://www.microsoft.com
3rd Place — Desktop Authority
ScriptLogic
http://www.scriptlogic.com