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- Back up the information store and directory (ideally, a full backup)
- Check backup log to ensure that system backups worked
- Check event log for any error messages relating to Exchange services
- Check size of information store and amount of space available on the disks where the stores (and directory store) are located
- Check the queues for all connectors and take action to discover the cause if you find more than 50 messages in a queue
- Check the available disk space on the disk where the MTA work directory is located
- Take whatever actions are required to collect statistics from the system
- Review the space users occupy in the information store, and pay special attention to users who are approaching their quota
