A. Items above the line are part of the logged in users profile (winnt/profiles/<user name>/Start Menu/Programs). Items under the line are part of the all user group (winnt/profiles/All Users/Start Menu/Programs). To change these click on Start - Settings - Taskbar & Start Menu - Start Menu - Advanced and then move directory to the All Users and then make changes. You can only set the All Users Folder if you are logged on as a member with Administrative Privs.