Dell Inches Toward Preloaded Linux PCs

After launching a Web site aimed at letting customers provide feedback on its products, Dell found itself inundated with an unexpected request: Customers want to purchase computers preloaded with Linux and other open-source solutions. Dell's new Web site, IdeaStorm, has received more than 2000 requests for open-source software. As a result, the company is now rethinking its stance on Linux.

"It's exciting to see the IdeaStorm community's interest in open-source solutions like Linux and OpenOffice," a Dell posting reads. "Your feedback has been all about flexibility and we have seen a consistent request to provide platforms that allow people to install their operating system of choice."

Dell created IdeaStorm to ensure that it's providing customers with the solutions they need. Currently, the most popular idea on the Web site has to do with preinstalled Linux (including multiboot with Windows, preinstalled OpenOffice, and Linux laptops). Customers also want PCs that come without preinstalled software or a preloaded OS and PCs that have Mozilla Firefox as the default browser.

One problem with Linux, of course, is that there are so many versions of it. Dell addressed this problem in its posting and noted that it couldn't pick just one Linux distribution. "In addition to working with Novell, we are also working with other distributors and evaluating the possibility of additional certifications across our product line," Dell's posting reads. "We are continuing to investigate your other Linux-related ideas." Dell certifies Red Hat Enterprise Linux and Novell's SUSE Linux for use on its various server products.

Dell currently offers n Series notebooks, desktops, and workstations, each of which comes with a copy of the open-source FreeDOS system. (Users typically install their own OSs on such systems.)

Discuss this Article 58

shark47
on Feb 26, 2007
What about hardware design? HP has been concentrating a lot on design lately - even on their lower end computers. I was at a local Best Buy a couple of days after Vista'a launch. People actually said "wow" when they looked at HP and Sony Vaio laptops. Of course, they were probably only reading the Vista ad, but who knows?
Waethorn
on Feb 27, 2007
"spying" explain. you mean error reporting? how about Customer Experience Feedback? surely you don't mean Windows Product Activation? not a single one collects personal information. and i got news, Microsoft isn't the first to implement such features. "paranoia" let's talk about paranoia shall we? (shall i mention BadVista.org?) it's just all FUD really. they can't make a reasonable argument to "sell" their product so they rip on the competition that's doing great! ditto for Apple. "patching, upgrades" ?? ok now this one is completely baffling me. you mean Automatic Updates? hmm....lets look at this for a moment. as i mentioned once before, if you actually look at RHEL in the last 3 years, it's had more patches than Windows XP and Office XP in the last 5. Windows XP's lifecycle has lasted over 5 years so far and major version upgrades will continue to be every 5 years (with minor upgrades every 3, or so). Compare that to RHEL which is half that (every 18 months - and still requires a new purchase each time, which is just a money grab). Apple has also patched numerous security fixes since the release of OSX and provided 4 "major" upgrades, but they don't have a set update schedule - it's just a "patch it when we get around to it" mentality. so again, please explain. "apt-get install " will, that's why nobody is going after Linux. who wants to type on the commandline anymore? "The only 'slow down' from XP I've noticed is when switching focus of 3D applications like games forcing the aero shell to be reloaded." if you disable desktop composition for the game in question, it will also disable Aero for other programs that are running at the same time, which will speed that up (but not look as pretty). XP
shark47
on Feb 26, 2007
Open Office is definitely more than enough for a typical home user but what exactly does Dell gain by offering this option?
Waethorn
on Feb 27, 2007
"http://www.it-enquirer.com/main/ite/more/pfeiffer_vista/ " Preseton, aka bonch, posted that on another article. i guess that proves the fact that losta is, in fact, just another bonch identity. what? too few Apple users in the real world, you have to go making them up in that imaginary Apple Field™ in your head? btw: it's funny how they list that article in the "Mac OS X & Hardware" section on their site. again, this is proof that Apple fanboys are obsessed about Windows Vista just to stir up FUD. that Kool-Aid leaving a bad taste in your mouth? that's the taste of defeat! AHAHAHAHAHA! XP
Waethorn
on Feb 26, 2007
"how is this going to win back the home users who've been switching to HP?" it won't. obviously offering Linux is not a consideration when you look at why HP has bested them for the #1 sales slot. it has to do with Dell's build and service quality of late. "the manufacturers will then need to find a way to add all of thier adware to the Linux distros, which is one of the worst things about the pre-installed Windows" despite what Dell (and others) have done in the past with bundling adware (Dell partnered with MyWay, maker of MyWay SearchAssistant adware) and garbage apps, Dell always did give you [an option to purchase] a generic Windows XP installation CD with their systems. those CD's did NOT include any bundled apps, and most of them only had generic non-machine-specific Dell OEM branding such as the Dell logo at the bottom of the Start Menu and support information in the System Properties Control Panel. many systems actually came with those CD's without an extra charge. with one of those CD's you could get a 100% clean install of Windows. that was one thing that Dell did right. XP
shark47
on Feb 27, 2007
It's clear what this "Pfeiffer" did. They compared parts of Vista's UI to OS X's UI (this being their benchmark). If there was some similarity, MS copied Apple. If not, MS tried to copy Apple and failed miserably, thereby hindering productivity. This sounds like a study by bdk or lotsa.
Nathan (not verified)
on Feb 27, 2007
I find it suspicious that the UIF in that bogus report for the mac is 0.08 and the UIF for Windows is 0.52. It sounds to me like they are judging Windows Vista's performance based on Mac criteria. The whole report reeks of bias.
R2 (not verified)
on Feb 27, 2007
er sorry GNU...that was meant for the sticknicker who seems to pass judgment before actually researching and understanding the consumer market where HP, Dell, and Apple are concerned. It is exactly sticknick's mentality that shapes boring and wind blown debates on what is better than what....that old tired debate that one day will probably kill billions with its banality.
Waethorn
on Feb 27, 2007
"your assumption that spying is error reporting is completely misplaced and misguided" hmm....lets just take a look at that for the moment. you said that Vista is spying on users. i asked you what you *thought* was spying and made some conjectures on what those things might be, but you never did really answer the question in the first place. you're avoiding the question altogether, which is a tactic that losta relies on. all you're doing in spreading FUD, and methinks you've been brainwashed by the folks over at BadVista.org, as well as all the Mackie's that frequent here [for no reason whatsoever]. "the rant about who has more patches than who is silly" ....and who started that one? let me look up the quote i referenced in my counterpoint....what's this? you're withdrawing your original comment? "What I want is productivity, not slick production" that's the stupidest quote i've heard all day. well, we'll see if someone can top that tomorrow i guess. oh yes, Microsoft is evil, and rain falls up, and software should be free, and your sh!t don't stink. sorry pal, but putting down Microsoft here just puts you in the league with bdk, losta, vandil, and all the other bonch identities. XP
Nathan (not verified)
on Feb 27, 2007
I have never had a problem with Dell. In fact, I was surprised to find that there is an option not to install *most* pre-installed software. You now have the option not to install any photo/video/DVD burner trialware. I also saw an option to bypass the financial software trialware. In my experience, HP installs a *ton* of trialware, and doesn't give you an OS DVD - they only have a "Recovery CD" that will put the trialware bloatware back on.
Will (not verified)
on Feb 27, 2007
"Pfeiffer Consulting conducted the research based on an independently financed series of benchmarks " Hehe, right. Here is their list of 'recent benchmarks' The 30-inch Apple Cinema HD Display Benchmark Report 2.5GHz Power Mac G5 Quad Benchmark Project The Adobe Creative Suite 2 Benchmark Report Sense a pattern? Oh wait, let's check their archives, 2002 Power Mac G4 Benchmark Report The Apple Cinema Display Benchmark Report Macintosh G4-450 Benchmark Report Independent my arse. The only benchmark they have did on a Microsoft product was the one cited by that it-enquirer. And to think, I followed that link thinking it wouldn't be flamebait. Look at what you have done! You can dress up your site to make it look legitimate, but CSS doesn't give you credibility. A troll in a fancy suit is still a troll.
Stick (not verified)
on Feb 27, 2007
*EDIT* The first line of that post should read: "Sorry, the average Joe would buy NOT Linux boxes." Another cup of coffee? Yah, I think so.
R2 (not verified)
on Feb 27, 2007
Glad to see everybody is still alive in here... ;) and I haven't fallen out of any trees lately either. Rock on! I am with Open Office and Microsoft Office 2003...... the 2007 stuff can wait until they come out of their stupor at Microsoft...... Seriously (Nate, Waethorn, Etc.) I know how to work with 2007 and I could care less whether or not my presents are wrapped with a ribbon. What I want is productivity, not slick production. Productivity is dollars. Also, the rant about who has more patches than who is silly. Who cares and your assumption that spying is error reporting is completely misplaced and misguided by someone or something that has you baffooned into believing that Microsoft is the Almighty. Again, your perspective really does baffle me. Musta fell outta the tree again an bonked my noggin....contrary to what I had initially thought.......er gee whiz, glad to see the blood still boiling around here......
Will (not verified)
on Feb 26, 2007
" it has to do with Dell's build and service quality of late." I wouldn't say that, the XPS line has good quality parts, respectable service, and pretty nice build quality. The problem is more along the lines of Dell dealing decent service only when you pay a premium. They give you the finger when you buy a 600US PC, which may be expected, but hey, you should have standards.
R2 (not verified)
on Feb 27, 2007
Waethorn, Microsoft deserved to lose that case. Also, I have tested Microsoft Office 2007 extensively and found it to be a downturn from 2003. Especially in the case of Outlook. Excel seems to be the biggest improvement but the other portions of that system seem to have suffered due to the "ribbon" and eye candy. You havee to get under the hood of this system to actually find all the junk. Care to elaborate on why you are wowed by this system? That baffles me. In fact the whole Vista and Office 2007 thing baffles me in that Microsoft and the enamoured (hypnotized?) users of this new system would proclaim its proficiency, artistry, and its evolutionary prowess. It is a mystery because Vista is an especially clunker of a system. Yes, it will get better, but Windows lovers would be smart to wait until Microsoft works the kinks out. If one can stand the spying, paranoia, patching, upgrades, and rudeness of Microsoft, then XP should be just fine for the time being.
Waethorn
on Feb 26, 2007
"Dell also certifies Red Hat Enterprise Linux and Novell SuSE Linux" certification is the key to a good user experience with any operating system. i would hope that these systems are also certified by Red Hat and Novell's own criteria, and not just some certification that Dell made up. XP
lotsamystuff
on Feb 26, 2007
"certification is the key to a good user experience with any operating system." Yep. That and a good $1 sticker.
shark47
on Feb 26, 2007
O/T: Lotsa had posted a statement by Robert Scoble somewhere. Here's Scoble's clarification: "... I was only talking about Internet stuff that goes in the Web browser, not stuff that Microsoft is more traditionally known for like Windows and Xbox and all that. I don’t remember too many things I hyped up back then that were Web services. Virtual Earth is one glaring example. Yeah, that still wows me. I still love a lot about Microsoft (the first time, if you remember, I saw Office 2007’s new interface I said “wow”) ..." "I still get excited by Vista, Halo, Tablet PCs, new mice, etc."
Nathan (not verified)
on Feb 27, 2007
@lotsa I don't know *what* they were testing on, but my experience has been the complete *opposite.* I tried to find the actual report, but came up empty. I am wondering what they mean by "Mouse Precision." Vista has larger buttons, in both the shortcuts, the minimize/close buttons, the sides (for resizing the window), the lack of tiny text menus (the options in Explorer are large, colorful buttons), and other ways that the user can more easily perform mouse related tasks. I do some 3D animation/simulation work as a hobby, and I have noticed *0* difference between editing my models in XP vs. Vista. Regarding menu latency - I have absolutely _no_ clue what they are talking about here. The menus come up instantly for me. In fact, I no longer have to wait to display all the programs in the start menu, like in 2000 and XP. Everything appears instantaneously for me. Are they measuring the fade time? If so, I fail to see how that impacts productivity. I can't move my mouse fast enough to select an option in the menu while the menu is fading in. Desktop operations-this consulting group must have been running Vista on a USB 1.1 storage device. Opening, deleting, and viewing files acts *exactly* the same as it does in XP. In fact, opening explorer is actually _twice_ as fast as it was in XP. I want to see the actual criteria and tests-I doubt this "consulting" group is actually competent in measuring OS performance. Have they done a study on how easy it is to find new features? Probably not. Have they done a study on searching files in XP vs. Vista? Probably not. Have they done a study on how easy it is to change settings? Probably not. What about finding programs? Even _they_ admit that "UIF [User Interaction Friction] is a Pfeiffer concept..." In other words, they are using their own criteria in judging how well *they* perceive the UI to be. I fail to see how the criteria presented in the article actually hinders productivity.
Will (not verified)
on Feb 27, 2007
""apt-get install " will, that's why nobody is going after Linux. who wants to type on the commandline anymore?" They have a gui interface for aptitude, it's modeled with fair similarity to add/remove in the windows control panel. --- Now the thing about patching is silly. Between linux and windows, it is obvious that linux is patched more, there are 20 kernel revisions (granted that's 10 'stable' revisions) since 2.6 was adopted, and the CVS trees for each go pretty deep. Patching a RHS built from dell is traditionally a 1.0GB+ affair, and keeping up is painstakingly rough. Now, if you don't want to keep up with the kernel revisions, it's not nearly as bad, but then you arn't really 'keeping up with the joneses' in terms of the closed source operating systems. OSX and Windows stay 'new' through their patching schemes, and you can be assured of that. If you choose to stay at 2.6.15 instead of moving to 17 or 19, then that is your choice. But if you do, you are not running the 'newest' version of linux, and therefore can't make an argument about patching less than someone who is running the newest version of Windows6 (vista); because the couterpoint would be to simply disable autoupdate, then they too would not have to patch as much. Cut your own grass or hire a gardener. --- I've heard lots about bad HDD/ODDs from Dell in the past, just assumed by now they would have chosen a decent vendor/model, maybe they havn't. I still feel the quality of parts has to be higher than the budget systems. Some of the system boards in the budget systems I can't even find, and you can tell that they cost the maker less than 20 bucks; can't say that doesn't say something about the shelf life. I'm not saying cheap system boards are bad, I have one myself that retailed for around 45US when 3 years ago, no graphics, no onboard sound no sata no pci-e. These budget boxes are cramming all that in them (some even wifi), at a cheaper price.
Waethorn
on Feb 26, 2007
off-topic: http://www.cdfreaks.com/news/Microsoft-ordered-to-pay-1_52-billion-for-patent-infringement.html ;) possibly bad news for the future of the MP3 format if Microsoft can't appeal this. XP
gnu-user (not verified)
on Feb 27, 2007
@Waethorn: At the link I provided the number mentioned is: "there are more than 20,000 requests for Dell to begin offering systems with Linux pre-installed by default". Not 1800, but >20,000. Regarding some other messages: The customers must decide, rather than getting things pushed down our throat (forced to buy Windows, etc). MP3: MS always enforced WMA and WMV down our throat for some time now. There are other formats beside mp3, so if anything very bad happens on mp3, there are replacements.
gnu-user (not verified)
on Feb 28, 2007
@sticknick: "Sorry, the average Joe would buy Linux boxes. People want ease of use. Period. They want to get their computers home, plug 'em in and go for it. " I agree with this. People want an as small as possible learning curve. While I consider myself a "power user" of Windows, I have not much background on GNU/Linux. However using GNOME I am using GNU/Linux happily. GNU/Linux has progressed much in the last years. I think that if "ordinary Joe" is provided with a limited GNU/Linux installation (like choosing "Desktop" option during installation of Scientific Linux, if I recall well), I think he can manage work his way around. I think GNOME is very simple. With the upcoming EL5, I expect things will be even better. @treeorc: "Would be nice to be a bit more aware that some of us out here don't have the time to buy parts and tonka toy them together. " I am not buying parts and build a computer, I am getting it already built from the shop. @Waethorn: "will, that's why nobody is going after Linux. who wants to type on the commandline anymore?" Actually I am using yumex which is a GUI software update/installation/removal tool. Thank you very much. :-) As I said I am judging GNU/Linux from the user perspective. I am a recent adopter. "compare that to a commercial OS (like Windows), where it prompts you to enable Automatic Updates on first boot. that's simplicity, and the end-user can easily understand it." In my system there is an indicator in the system tray, that indicates if there are any new updates with a red "!" icon, and no updates with a dark blue OK sign. If you double click on it, you get a list of the updates available and the option to launch yumex for taking the updates. Also a user has two options: In Services, one can enable "yum" ("Enable daily run of yum, a program updater.") that checks and auto-updates the system, every 24h or something, and "yum-updateonboot" ("Runs 'yum update' at boot."). I prefer not having autoupdate enabled.
R2 (not verified)
on Feb 27, 2007
Will, why would anyone need those specs when you can be more productive with what has been around for the last 10 years using a system that isn't so bloated as the candy caned VISTA slop? Whew.............you trying to sell hardware or something? Maybe Dell could use your help?
tayme
on Feb 26, 2007
This is one of the areas that I agree with the DOJ on regarding MS. They did bully PC suppliers to sell PCs loaded only with Windows. It will be a good thing to see PC's shipping with Linux pre-loaded...of course, the manufacturers will then need to find a way to add all of thier adware to the Linux distros, which is one of the worst things about the pre-installed Windows. --tayme
lotsamystuff
on Feb 27, 2007
"People actually said "wow" when they looked at HP and Sony Vaio laptops. Of course, they were probably only reading the Vista ad, but who knows?" Just wait until they actually have to USE Vista: http://www.it-enquirer.com/main/ite/more/pfeiffer_vista/ "Guess what? Despite Microsoft’s efforts to provide for a more fluid and agreeable interface with Vista’s Aero, Pfeiffer Consulting found Vista to be even worse than Windows XP (SP2) --and of course Mac OS X. Their conclusion is backed with cold, hard research. Pfeiffer Consulting conducted the research based on an independently financed series of benchmarks that establish how Vista impacts User Interface Friction (UIF) and user efficiency. ... "Pfeiffer Consulting looked for a specific number of issues that it knew under-performed in previous versions of Windows. With Windows Vista, Microsoft claims to have re-invented the Windows interface, making it simpler and more efficient to use. Some Mac users pointed out from the beginning that Aero looked suspiciously close to what Tiger has to offer. With Pfeiffer’s report in mind, their observations seem to miss the point. Even if Microsoft has been playing copycat all over, the results are simply lousy --there’s no other word for it." Well, duh.
Nathan (not verified)
on Feb 27, 2007
Remember the motherboard issue I posted a couple months ago? It was having several issues-namely the integrated network adaptor froze Windows when transferring mult-gigabytes of data, the computer refused to go into "sleep" mode, and sometimes it "forgot" to send a signal to the monitor when the power was turned on. I bought a mid-to high-end Asus motherboard, and have had no problems. In fact, the computer runs *much* faster with the same CPU and graphics card (Vista's Aero had a low framerate with the low-end motherboard). Note to self: *never* buy cheap motherboards-they will end up costing more. @Sharky-you can download a 60-day free trial of Office, or you can try Office online without downloading anything. I would suggest that you try the built-in math tools in Office 2007 - they are *much* improved. Here is the link to try Office 2007 in your browser (must be IE 6 or 7) - http://office.microsoft.com/search/redir.aspx?AssetID=HA101687261033&Origin=HH102122861033&CTT=5
Waethorn
on Feb 27, 2007
losta, it only took you one post to by annoying, and in the 2nd comment slot i might add. will, the systems in question were: XPS laptop - bad RAM XPS laptop - bad HDD XPS laptop - internal power surge (most electronics had scorch marks) XPS desktop - bad HDD XPS desktop - bad HDD XPS desktop - bad PSU, bad caps, bad CPU (overheating too) XPS desktop - bad PSU, bad caps, bad ODD (temp OK) XPS desktop - bad RAM "there are more than 20,000 requests for Dell to begin offering systems with Linux pre-installed by default" i didn't read that link. i was referencing the numbers of the IdeaStorm comments that Paul mentioned - 1800. "MS always enforced WMA and WMV down our throat for some time now." that's not even an objective statement - it's just another statement that i would expect from someone like losta, that shows your contempt for Microsoft. Windows Media technologies are no more "enforced down our throats" than Apple does with Quicktime in OSX, nor RealPlayer in most Linux dists. "What Dell will have to watch is how they work with the drivers vendors" this is going to be nearly impossible unless they use hardware that is supported by the original manufacturers. i doubt that Dell would further support drivers for their hardware that are "community-made". "The Dell computer will not come much (if any) cheaper than before simply because of Linux and Open Source." that's what i said. if they start bundling Red Hat Enterprise Linux WS4 with systems it'll actually cost more than an OEM copy of Windows Vista Business - $299US vs. $199CDN respectively. "Microsoft deserved to lose that case." again, another comment that seems copied and pasted from something losta would say. explain your reasoning, because it makes no sense whatsoever. "Care to elaborate on why you are wowed by this system?" Care to elaborate on what "under the hood functions" you're talking about? XP
Waethorn
on Feb 27, 2007
"I've heard lots about bad HDD/ODDs from Dell in the past, just assumed by now they would have chosen a decent vendor/model, maybe they havn't. I still feel the quality of parts has to be higher than the budget systems." don't assume anything from Dell. several of the HDD's that i've seen in Dell systems are refurbished (including some, but not all, of the bad ones). eMachines favours using refurbished parts in their systems - that's why they're cheap. "Some of the system boards in the budget systems I can't even find" in eMachines systems, they often use Asrock (Asus' super-ultra-low-budget spinoff company) and refurb'ed Gigabyte boards. the odd time i've also seen Jetway and Mercury too (eek!). "I'm not saying cheap system boards are bad" consider yourself lucky if it works beyond a year. boards that sell for less than ~$60US usually include built-in obsolescense and inferior quality to boot. i've seen too many cheap motherboards or more expensive motherboards from the above mentioned companies die, to recommend them. for the systems i build, i usually build for low (but not super-budget) to high-end using decent mainstream parts. so far, i've been impressed by Intel's build quality on their retail parts, and i've never had a board with bad capacitors or any other issues so far. XP
jersey72
on Feb 26, 2007
@gnu-user "I also think that there is a definite market for GNU/Linux servers and workstations. Also I think there is a market for mass office "desktop installations". Red Hat provides these three and is doing well, that's why I am mentioning them." I don't deny the server market for Linux. I think there is some market for certain GNU products on the desktop (I don't think the Linux desktop is ready, but that's an opinion). I would agree that having GNU products (Open Office, etc) as an alternative to MS Works for low-end customers who just want to create the occassional Word document is a nice option.
Will (not verified)
on Feb 27, 2007
"I mean, how do you expect people who still think it's cool to forward every damn joke they get in their email in box to learn how to compile a basic video editing application if they want to try and get that vacation footage off their handy cam?" Aptitude. apt-get install --- "In fact the whole Vista and Office 2007 thing baffles me in that Microsoft and the enamoured (hypnotized?) users of this new system would proclaim its proficiency, artistry, and its evolutionary prowess. It is a mystery because Vista is an especially clunker of a system. " Any new mid-tier cpu matched with 2GB of memory and a decent video card will run vista with plenty of slack. The only 'slow down' from XP I've noticed is when switching focus of 3D applications like games forcing the aero shell to be reloaded.
Will (not verified)
on Feb 26, 2007
"after seeing 8 XPS series computers with different defective parts within 3 years of purchase" desktops or laptops? or what's the ratio? also, what parts were bad? I can tell you I personally would diagnose an emachines and an XPS differently. EMachines would get a memcheck first, XPS would get a thermal check first.
Waethorn
on Feb 27, 2007
btw will, the systems i listed above were ONLY XPS models! i've seen several Dimension desktops and Inspiron notebooks with similar problems, not to mention my brother's Inspiron notebook that had an internal power surge (scorched) 1 year and 1 month after he purchased it. he didn't have an extended warranty either, so they wouldn't do anything for him - not even for the sake of 1 month out of warranty! ....and Consumer Reports says not to buy extended warranties for computers. XP
shark47
on Feb 27, 2007
"They have a gui interface for aptitude, it's modeled with fair similarity to add/remove in the windows control panel." It also allows you to install and uninstall several programs at a time. Of course, there are many programs that cannot be installed this way and an average user will be using the command line more frequently in Linux than in Windows.
Will (not verified)
on Feb 27, 2007
"consider yourself lucky if it works beyond a year." It's still up and running today, it's actually my fileserver running S2003 enterprise heh. I can tell that some components are low end though, the nic controller will never give me a real gbit, or even close to what some other boards will. I broke down and bought a fancy 200+ asus board for my gaming PC and it's transfers with another PC are noticably faster. --- So wait, the company that creates redundancy and confusion by generating another acronym UIF [User Interaction Friction] instead of just using the common phrase 'ease of use' is going to tell me about how hard it is to use something? No thanks, I'll just stick with my own observations.
Waethorn
on Feb 26, 2007
thanks for that sharky so once again losta is spinning yarns better than my granny.... XP
shark47
on Feb 26, 2007
And selling PCs pre-installed with Linux OS and Open Office will somehow, magically fix Dell's problems? Now, I have nothing against this move. In fact, it's a very good idea. But how is this going to win back the home users who've been switching to HP?
R2 (not verified)
on Feb 27, 2007
gnu user: Would be nice to be a bit more aware that some of us out here don't have the time to buy parts and tonka toy them together. I buy HP period and always have. Then I get the crap off of 'em and spruce them up with my own developed tools. It works just fine. I have a lot of faithful customers and none of us forward jokes. As for building your own I wish I had the time but it doesn't make me and thousands of others morons because we happen to buy from Dell and HP. Hey, I even prefer Linux.....does that mean I am a Geek or an orc fell out of a tree?
Will (not verified)
on Feb 27, 2007
I found this particularly sweet, "Pfeiffer’s report also covers Menu Latency --the slight lag that Windows imposes when displaying menus and submenus." This, in the context of the full report, is that windows intentionally slows you down by adding latency to menus, whereas OSX doesn't. Know what? That is absolutely 100% true. Every single bit. And it is a beautiful thing, shows the world that Microsoft does their homework. The average human brain takes a certain amount of time to react to visual stimuli, if movements occur that cause stimuli, it would be desirable that there be a certain delay, so the brain can interpret and react to this. Microsoft read common reports and determined this to be around 400 milliseconds. So there is a registry value that delays menu reaction by 400ms so that the brain can be happy. Funny thing is, this value is not constant, you can set it to whatever you want to be. Want your menus to wait 1 second for you? Set it to 1000, 10 seconds? 10,000. Want uber rapid menus running at max speed? 0. See, Phiffer thinks this 'lag' is a detriment of the OS, but it is only one of the millions of customizable attributes of Windows. It was there in XP, and it's there in Vista. It's not in OSX, OSX renders as fast as it can all the time... nobody notices a difference because... well OSX is slow at it's rendering process. If you want to see the difference, go to XP and change the value from 400 to 0. There, I just proved Phiffer spreads FUD. Article discretited, that is until they freely publish the report for uberhammertime on the FUD killin.
Stick (not verified)
on Feb 26, 2007
"One of the problems with Linux, of course, is that there are so many versions of the OS to choose from. Dell addressed this issue in its Web post about the feedback, noting that it couldn't pick just one Linux distribution." Maybe Dell can make their own Linux distro just like Corel did a few years back. ;-)
Nathan (not verified)
on Feb 27, 2007
@treeorc "Also, I have tested Microsoft Office 2007 extensively and found it to be a downturn from 2003. Especially in the case of Outlook. Excel seems to be the biggest improvement but the other portions of that system seem to have suffered due to the "ribbon" and eye candy. You havee to get under the hood of this system to actually find all the junk. Care to elaborate on why you are wowed by this system? That baffles me." You're kidding, right? I taught a class in which I taught the Office 2007 interface. In the middle of the class, an 80-year-old computer illiterate lady could insert a pivot table in Excel without my help. She didn't know what a "Pivot Table" was, but she was able to find it. Try telling her to do that in Office 2003 or earlier. I am 150% more productive in Office 2007 than I ever was in earlier versions of Office. Period. I have used it since Beta 1. Explain to me how the old method of tiny buttons on 30+ toolbars and an illogical arrangement of hundreds of features on various text menus is more intuitive than the ribbon. I would bet my life savings that I could find a completely new feature in Office 2007 faster than you could in Office 2003 or earlier. If you don't want the ribbon, just double-click on a tab, and the ribbon will act as a menu. If you are a keyboard person, hold down the alt key. A list of keys you can press will hover over each feature in the Ribbon. These keyboard shortcuts are *way* more intuitive than previous versions of Office.
gnu-user (not verified)
on Feb 26, 2007
I had provided a link about this info some days ago. Actually, if I recall well, one of the top choices also was OpenOffice.Org and other open source projects on top of Windows as a means to reduce the total cost of a new system. I think there is nothing bad with it and customers should have a Choice. Here is a link another GNU/User provided in a mailing list, of a custom-brand company that makes computers for GNU/Linux. He/she mentioned that he/she also uses their systems as a reference to build his/her new GNU/Linux systems (with or without quotes) so as to have no worries and to not spend extra time to find compatible hardware on his/her own: http://www.aslab.com/ That's why I kept this bookmark for myself. About open source in general, and answering to Waethorn "single-eyed" perpesctive. Open Source doesn't mean inferior and closed-source doesn't mean superior. Examples of that are Firefox, Thunderbird, OpenOffice, IE 4.0, IE 3.0, Win95 and so on. About Dell. They can simply provide Enterprise-level GNU/Linux support, both famous brand (Red Hat EL, Suse Enterprise etc) and infamous compatible ones (Scientific Linux, CentOS, etc). About the present: There are many Open Source products that are mature enough to be used (examples: Firefox, Thunderbird, Enterprise-level GNU/Linux servers, and so on). About the future. The future has definitely Open Source. The Open Source "swimming pool" will continue to fill, unless something very dramatic happens. Consider how open source software has already started filling the place. Firefox, Thunderbird, OpenOffice, Apache are provided for Windows. The future is about Choice.
lotsamystuff
on Feb 28, 2007
"Would be nice to be a bit more aware that some of us out here don't have the time to buy parts and tonka toy them together. " No, assembling FrankenSystems is a job for "Waethorn/PC-Bonch".
R2 (not verified)
on Feb 27, 2007
The Dell computer will not come much (if any) cheaper than before simply because of Linux and Open Source. Dell has been a bit unfairly criticized lately but in general, their track record is at worst a bit better than average. Outsourcing hurt them badly because the customer service took a huge dive when at one time, it was the best available. But Dell wants to make money and it's about the hardware not the software. They will continue to provide what they think the consumer wants whether it be Linux or Windows or no Operating System period. Microsoft isn't going to cry if Novell is involved here and the other Open Source communities won't cry if they can slap their distribution onto the provided hardware. What Dell will have to watch is how they work with the drivers vendors during the build options and thus, not step on anyone's toes. In the end, this is a great idea and one where it is nice to see a company listening because freedom of choice here is the bottom line. But for Dell, that line is all about the money. More power to them.
Stick (not verified)
on Feb 27, 2007
gnu-user: Sorry, the average Joe would buy Linux boxes. People want ease of use. Period. They want to get their computers home, plug 'em in and go for it. For the typical end user, There is NOTHING easy about Lunix. I mean, how do you expect people who still think it's cool to forward every damn joke they get in their email in box to learn how to compile a basic video editing application if they want to try and get that vacation footage off their handy cam? If average Joe bough a computer preloaded with Linux, thinking it was some great, awesome thing, easy to use thing, I can't even begin to describe how p*iised off they'd be by the end of one day Linux is for network admins or the hard core computer user. And I can tell you, the hardcore computer uses don't buy Dells. They buy parts from guys like Waethorn, assemble their own computers, and install their own OS. Everyone else buys from Dell, HP, or Apple. And don't give me the "People will learn" shpeal ... Don't give the average consumer that much credit. When it comes to computers, people are lazy. Always have been, always will be.
Will (not verified)
on Feb 27, 2007
"Will, why would anyone need those specs when you can be more productive with what has been around for the last 10 years using a system that isn't so bloated as the candy caned VISTA slop?" Well, I suppose people were technically still productive in the late 70s with a vt100 interface, 32kb main, no cache, and 1MHz... but times progress. I personally like the flexability of vista over XP... and I tend to agree with those who say Vista is what XP 'should' have been. Look at the network stack and the HAL and you'll see. Do I feel bad that Vista generates 2000+ CPU interrupts a second? Maybe. Do I like the fact that Vista actually has interfaces to tell me that it generates 2000+ CPU interrupts a second? Heck yes. Yeah, during indexing 'idle' means 30% usage on a e6400, and yes, the sidebar eats 200MB of my main mem on occasion. Why? It's because I have a e6400 and 2GB of memory. It's called goldfishing. On a system with an Athlon 3000+ it's still only 30% when indexing, and a mere 100MB with 1GB of main mem. The athlon will be more sluggish, superfetch won't catch everything, but oh well. Does MS do this to make hardware vendors happy? Could be, or it could just be programmers living out a wet dream.
gnu-user (not verified)
on Feb 26, 2007
Here is the link about Dell that I had provided: http://www.techspot.com/news/24406-dell-customers-demand-linux.html
jersey72
on Feb 27, 2007
@gnu-user "Not 1800, but >20,000." requests != sales Just because a bunch of people filled out a form saying they'd like to see Dell make Linux available pre-loaded doesn't meain they will actually purchase said Dell. "The customers must decide, rather than getting things pushed down our throat (forced to buy Windows, etc)." Nothing's forced down your throat. Buy the Dell and format the drive. Buy a Mac. Buy a system with no OS from a local reseller. Build your own. You have choices.
Waethorn
on Mar 1, 2007
....and using a Fisher Price toy and calling it a computer is for losta. XP
Waethorn
on Feb 26, 2007
"The future is about Choice." sorry, but i don't see it that way. people are buying computers as is with Windows pre-loaded. 1800 computers is peanuts to a company as big as Dell, like, say, less than 1%. ;) if Dell starts offering Enterprise Linux distributions with support, then the cost of systems aren't going to be any cheaper than with Windows either. Regarding some of the open source software mentioned: Firefox - people will continue to use Windows Internet Explorer as a default browser since it's included with Windows. IE7 has had less security exploits than Firefox recently, too. Thunderbird - a very small niche market for the home user only. it won't do Exchange email which is often the default email server of most corporations. more and more consumers are using web-based email anyway. OpenOffice - only has a small niche market in the corporate world. used for budget-minded (read: cheap) small-businesses. it doesn't offer the same functionality as Microsoft Office, and has poor support for SharePoint. Office 2007 is lightyears beyond it too. home users are sticking to the copy of Works/Works Suite that is included with their computer, or going with Home & Student 2007 (or, previously Student & Teacher Edition 2003). some Linux distribution vendors are still sticking with OpenOffice 1 because of "stability issues" with version 2. i mean, WTF is THAT all about?!?? "Waethorn "single-eyed" perspective" i have both eyes open, thank you! what do i see from the open-source community? "it don't impress me much" "The future has definitely Open Source." the Linux community has been saying this for years. right around November-December, you always hear: "This coming year is going to be the year for Linux and open-source software". ....i'm not holding my breath. XP

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