You've taken a class to learn a new software product, you're neck-deep in information, and you've run into a problem you just can't solve. Help is available! Try using one of the several options available for peer-to-peer support.

Support forums on all Microsoft products, as well as forums for training and certification questions, are available through your Web browser at the Windows 2000 Magazine Network site (http://www.win2000mag.net/forums). Help forums specific to Microsoft SQL Server users are also available at the Professional Association for SQL Server site (http://www.sqlpass.org).

If you prefer using a newsreader rather than a browser to find information, you can get free peer support through Microsoft's public newsgroups. Using any newsreader, connect to the server msnews.microsoft.com and search for the name of the product you're interested in.