Microsoft Outlook Web Access (OWA) 2000 provides many useful features. For all browsers these features include

  • access to the user's email, calendar, and contacts folders
  • access to the Global Address List (GAL)
  • access to public folders, including public folders that use the default calendar and contact forms
  • support for front-end and back-end server configurations
  • friendly URL access to items in folders

For Microsoft Internet Explorer (IE) 5.0 and later, OWA 2000 includes

  • HTML message formatting
  • support for embedded items (messages or appointments within a message) and ActiveX Data Objects (ADO)
  • the ability to create multimedia messages
  • drag-and-drop capability (within a store)
  • offloading some rendering responsibilities from server
  • Preview pane
  • sorted columns and grouped views

You need to inform your user community of OWA's limitations, including

  • no support for tasks, journaling, or notes
  • no support for working offline
  • no logoff option; user must close the browser to end the session
  • no support for Secure MIME (S/MIME) messages (advanced security) or digital signatures
  • no support for drag-and-drop capability between mailboxes and public folders
  • no capability for marking messages as replied to or forwarded
  • no spell checker