Richard Hay

Sr. Contributing Editor,
Penton Technology

I served for 29 plus years in the U.S. Navy and retired as a Master Chief Petty Officer in November 2011. My work background in the Navy was telecommunications related so my hobby of computers fit well in what I did for the Navy. I consider myself a tech geek and enjoy most things in that arena.

My first website – – came online in 1995. Back then I used GeoCities Web Hosting for it and is the result of the work I have done on this site since 1995.

In January 2010 my community contributions were recognized by Microsoft when I received my first Most Valuable Professional (MVP) Award for the Windows Operating System. Since then I have been renewed in the Microsoft MVP Windows Expert-Consumer category each year on January 1st for seven consecutive awards in the program.

I host the Observed Tech PODCAST which is a weekly look at all things tech with a decidedly Microsoft angle however, all subjects are discussed including security, social media, hardware, software and anything tech-ish!

I began contributing to Penton Technology websites in January 2015.

Hands On Experience with the HP EliteBook 1040 G3
After using the HP EliteBook 1040 G3 for a few weeks I am ready to share about the devices performance and its top security feature.
Windows as a Service Overview From Microsoft (Video)
This short video from Microsoft Mechanics will provide an overview about Windows as a Service (WaaS) and cover the key aspects of the service model.
Update: Windows 10, Privacy, and Telemetry
Privacy in Windows 10 is back in the news this week but for all the right reasons which include providing end users greater control over the data Microsoft knows and collects from them.
Updated Portal Begins Rolling out for all Users 2
The process of updating the Office 365 web portal began back in April of this year and now they are rolling those updates out to all subscribers.
Is a free email solution right for your company?
Free services are great resources in the early days of a fledgling company but when should you make the move to more robust paid solutions for your company?
Resource: How Microsoft Implements Windows as a Service (WaaS)
Windows as a Service (WaaS) has now been the methodology Microsoft is using to update Windows 10 since its release in July of 2015. How does one of the largest IT organizations in the world use this process in keeping its Windows 10 ecosystem up and running smoothly?
Documentation for Azure Government Services from Microsoft
If you are a government customer of Microsoft Azure or considering a move to the cloud for your government organization then this documentation will help you learn more about Microsoft's Azure services for the government.
App Tour: Microsoft IT Showcase Universal Windows Platform (UWP) App
This app brings all of the Microsoft IT Showcase content to your Windows 10 based PC, tablet, and mobile devices. You can personalize what content is displayed by default and it can also be marked for offline viewing.
Resource: Office 365 ProPlus Deployment Guide from Microsoft
This guide will help your organization plan, deploy and operate with Office 365. Proven methods for a migration like this can help you avoid pitfalls in the process.
Drivers Harvester - Command Line Tool for Collecting OEM System Drivers
This handy command line tool will help you save all of the OEM drivers on your Windows based system for backup or restoral use.
Resource: Microsoft White Paper on Modern Enterprise Security - Items to Watch
Unfortunately, security/data breaches have become a normal part of doing business. What can you do to focus your efforts?
Microsoft's Approach to Modern Device Management
Microsoft announced that one of the IT Pro related improvements in the upcoming Creators Update is improved device management.
You've Seen 2016's Final Redstone 2 Build for Windows 10 -- Now Brace for 2017
As expected, Microsoft will not release any new testing builds for Windows 10 in 2016 -- so it's a good time to look at how 2016 treated the overall testing build release process, and what sort of testing pace you can expect in 2017.
Resource: Collaborating with contributors outside of your company
These days many companies depend upon either temporary or contract based workers to accomplish the organizations work. Incorporating those individuals into your in house teams is a critical step in the overall success of your business.
Resource: Handling Security Incidents in Office 365
Learn from one of the largest tech companies in the world about how they handle security incidents that occur within Office 365.
Q: I entered the BitLocker recovery key on my computer as the boot information changed, powered off, and turned on my machine again, and it’s still prompting for the recovery key. What do I do?
November 18, 2016

You can use this support article to find the link to retrieve your BitLocker keys for that device.

Microsoft Ignite: Microsoft Reveals the Location for Ignite 2017
September 30, 2016

Ahh man "your" right! Bitten by the you're bug again! Noted and Fixed - thanks!

For Gartner, two cloud providers stand out from the pack
August 9, 2016

Azure supports seven different distributions for Linux -

The Windows 10 Anniversary Update for IT Pros
July 26, 2016

Sorry but Microsoft did not release stats like that but I am sure they evaluated that as an aspect of system performance.

Windows Powershell Master Class

Windows Powershell Master Class with John Savill
Live Online Training on February 2nd, 9th, and 16th
Register by January 26th and Save 20%!

PowerShell is the definitive command line interface and scripting solution for Windows, Hyper-V, System Center, Microsoft solutions and beyond. In this Master Class, we will start from the ground up, walking you through the basics of PowerShell, how to create basic scripts and building towards creating custom modules to achieve amazing results in your environment, in non-Microsoft environments, and in Azure.


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