Richard Hay

Sr. Contributing Editor,
Penton Technology

I served for 29 plus years in the U.S. Navy and retired as a Master Chief Petty Officer in November 2011. My work background in the Navy was telecommunications related so my hobby of computers fit well in what I did for the Navy. I consider myself a tech geek and enjoy most things in that arena.

My first website – – came online in 1995. Back then I used GeoCities Web Hosting for it and is the result of the work I have done on this site since 1995.

In January 2010 my community contributions were recognized by Microsoft when I received my first Most Valuable Professional (MVP) Award for the Windows Operating System. Since then I have been renewed in the Microsoft MVP Windows Expert-Consumer category each year on January 1st for seven consecutive awards in the program.

I host the Observed Tech PODCAST which is a weekly look at all things tech with a decidedly Microsoft angle however, all subjects are discussed including security, social media, hardware, software and anything tech-ish!

I began contributing to Penton Technology websites in January 2015.

Microsoft Exchange 2007 Lifecycle Support Expires on 11 April 2017
If your company is still running Exchange Server 2007 you have less than 60 days to make a change.
Learn More About Office 365 Through Live and On-Demand Webcasts
These short Office 365 training sessions will help improve your understanding and efficiency with the various features of Microsoft's subscription based productivity suite.
Assistance is Available for Microsoft Cloud Users to Prepare for new Data Protection Rules in Europe
Like any global business, your company is likely doing business in Europe and if so then you need to be preparing for these new data regulations that go into effect in May 2018.
Microsoft's Massively Open Online Courses will help you become well versed in the Azure Cloud
Get fully up to speed on most everything related to Microsoft's Azure Cloud Services through these free online courses.
Microsoft Trust Center Updated with Additional Legal, Compliance, Security, and Privacy Information
Microsoft has updated their Trust Center with even more information and resources for companies and organizations that currently use or are researching the companies cloud services.
Microsoft Pushes Back End of Support for Windows 10 Version 1507 1
The Redmond company has decided to extend support for the original version of Windows 10 out until May instead of ending it on 26 March 2017.
Microsoft Launches Windows Insider Program for IT Pros and Businesses
Microsoft wants to hear from IT Pros and learn how the company can better support efforts to test Windows 10 in their organizations.
IT/Dev Connections Proposal Submissions Extended Through the Upcoming Weekend
The deadline for submitting your proposals for this years IT/DevCon has been extended!
Microsoft Delay's February Patch Tuesday Updates Until Next Month
Microsoft abruptly cancelled pushing out their monthly updates to users this week and a day later informed customers that those scheduled patches will not be delivered until next month.
Microsoft Office Live Meeting Users Need to Migrate to Skype For Business before 31 December 2017
Microsoft will shut down their Office Live Meeting service at the end of 2017 and customers need to be planning the move now to Skype for Business.
Amazon Chime Aims to Grab a Piece of the Enterprise Communications Market
Amazon's is looking to grow its AWS user base by providing a full voice and video calling conference service called Chime which they unveiled this week.
Office 365 Roadmap Update
This portal will show you all of the features that are launched, rolling out, being developed, cancelled, and previously released.
Profile: From Enterprise IT Pro to NASA ISS Flight Controller
Find out how a NASA enthusiast and fan made the move from being an enterprise IT Pro to working with the IT gear that is onboard the International Space Station.
Microsoft Offers Intellectual Property Protection for Azure Cloud Customers
This new program from Microsoft uses their patent portfolio to help protect their Azure customers intellectual property.
Global MVP TechDays Online Scheduled for 20-22 February 2017
This year's global MVP TechDays will deliver sessions on subjects like data, DevOps, and Quantum Computing and it will all be offered for no cost online.
Q: I entered the BitLocker recovery key on my computer as the boot information changed, powered off, and turned on my machine again, and it’s still prompting for the recovery key. What do I do?
November 18, 2016

You can use this support article to find the link to retrieve your BitLocker keys for that device.

Microsoft Ignite: Microsoft Reveals the Location for Ignite 2017
September 30, 2016

Ahh man "your" right! Bitten by the you're bug again! Noted and Fixed - thanks!

For Gartner, two cloud providers stand out from the pack
August 9, 2016

Azure supports seven different distributions for Linux -

The Windows 10 Anniversary Update for IT Pros
July 26, 2016

Sorry but Microsoft did not release stats like that but I am sure they evaluated that as an aspect of system performance.

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