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January 16, 2004

WinInfo Short Takes: Week of January 19

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An often irreverent look at some of the week's other news...

 
HP, WMA, and Credibility
   Macintosh advocates descended on me this week like a biblical plague, quoting a "Wired News" article that "proved" that my contention last week that HP is working to add Windows Media Audio (WMA) support to Apple Computer's iPod is false. Apparently, no one actually read the article, in which an HP executive said, "We're not going to be supporting WMA for now." Notice that little caveat at the end of that sentence: "for now." That stipulation sounds more like an implicit verification that the company is, in fact, planning to add WMA support rather than the reverse. But two bigger matters arose during this episode. First, most of the people who complained about this topic were completely out to lunch. This week, I discovered such laughable myths as "Advanced Audio Coding (AAC) is open source" and "Apple's Protected AAC is an open standard if you just remove the Digital Rights Management (DRM) part of it." Second, I was surprised at how many people accused me of making up the WMA-on-iPod tidbit. As I noted last week, I got this information from a reliable HP contact who was familiar with the agreement between Apple and HP, and for whatever it's worth, I wasn't the only person standing next to her when she gave me this information. Life is too short to make up stories like this (and what would I gain?) unless, of course, I'm interested in writing for a high-tech equivalent of "The National Enquirer." From a reporting standpoint, using anonymous sources often presents problems, and reporters have to go with their gut feelings. Sometimes these things pan out; sometimes they don't. But the jury is still out on this story, folks, and whatever happens, nothing can change one simple fact: I was told what I was told, and I believed (and still believe) the disclosure was important enough to report. I stand by that decision and by my opinions of AAC and WMA. I've heard nothing this week that sways me from that stance. I will, however, follow up with a detailed article on the SuperSite for Windows that will compare AAC with WMA.     

Some Comments About Mac Advocacy
   In another vein, this week's controversy raises some other related concerns. When I reviewed Windows XP more than 2 years ago, I compared it with the then-current version of Mac OS X and lamented that things had changed. "In the good old days, I could write up an article about the Macintosh or its admittedly beautiful OS," I wrote, "and if it contained even the smallest hint of criticism toward ... Apple ... I could be sure that my Inbox would be flooded with vitriolic hate mail from every corner of the Mac community." Those days are back, although now my Inbox isn't getting flooded, the feedback form on the WinInfo Web site is. This fact casts both good and bad reflections on people in the Mac community who chose to participate. First, they clearly care about their platform and are willing to defend it, which is great, and I salute them for that. Second, most of the feedback was devoid of content, used out-of-date "facts" to back up arguments, or resorted to expletive-laden name-calling in lieu of facts. None of these things help the Mac cause, but they do harm the Mac community's credibility when it touts the Mac platform as superior. If people want to intelligently refute my article with facts, I'm listening, and I think I surprised several people this week by responding in point-by-point fashion through email as to why their beliefs are off base. In the end, we all love technology, and a middle ground does exist. But too often, people who feel strongly about a cause let emotions get in the way of facts. And no group feels more strongly about its cause than Mac advocates.

Microsoft Tests Longhorn Technology Names
   From WinBeta.org: This week, Microsoft reportedly gave Longhorn developers an opportunity to vote for some possible names for technology platforms in the next Windows version. The names include
   - Avalon (low-level graphics engine)
        Windows Presentation Subsystem/Services
        Windows Graphics Subsystem/Services
        Windows User eXperience Subsystem/Services
   - Extensible Application Markup Language (XAML--declarative programming)
        Windows Markup Language
        Windows Declarative Language
        Windows Design Language
   - WinFS (storage engine)
        Windows Storage Subsystem/Services/Management Services
        Windows Data Subsystem/Services/Management Services
        Windows Information Subsystem/Services/Management Services
        Windows File System
   - Indigo (Web services infrastructure)
        Windows Communication Subsystem/Services
        Windows Network Subsystem/Services
   - ClickOnce (software deployment)
        Windows Deployment Subsystem/Services
        Windows Distribution Subsystem/Services

Microsoft Bows to Courts, Will Modify Windows XP Music Links
   Under pressure from the US Department of Justice (DOJ), Microsoft agreed this week to alter the behavior of one "Shop for Music Online" hyperlink in XP that launches Microsoft Internet Explorer (IE) even when users have selected another browser as their default. The DOJ complained that this link violated Microsoft's antitrust settlement, in which the company said it would respect the rights of users to choose other browsers over IE. "While we differed in our interpretation of the consent decree, we are pleased that the changes we'll be making also address the government concerns about this feature," a Microsoft representative said. Why Microsoft even argued against this complaint is a mystery to me. Clearly the link violates the agreement.

Microsoft Wins Big Ruling in Sun Antitrust Case
   The US Circuit Court of Appeals for the Fourth Circuit handed Sun Microsystems a stunning legal defeat in its antitrust battle against Microsoft when the court ruled that it won't accept the facts argued in the federal government's antitrust case against Microsoft. The decision means that Sun will have to reargue the facts themselves, a tactic that could prove both costly and time-consuming. But the appeals court didn't dismiss the case or any key findings, as Microsoft had hoped. So when will this epic battle be played out? Don't hold your breath. The case is set to go to trial in January 2006.

Munich Linux Rollout Hits a Snag
   First Massachusetts and now Munich? Germany's "Computerwoche" is reporting that Munich's move to 14,000 Linux desktops is in trouble because of budgetary concerns and "technical issues," making the publication wonder whether the city will ever be able to complete its migration to the open-source phenomenon. Hey, no one ever said migrating to Linux was going to be easy.

Intel and Microsoft Improve 32-Bit Software Performance on Itanium
   This week, Intel and Microsoft released an updated version of the software that lets Itanium processors run 32-bit Windows code, improving both the stability and performance of 32-bit Windows applications. The IA-32 Execution Layer (EL) will ship as part of the 64-bit versions of Windows Server 2003 Service Pack 1 (SP1), due in late 2004, but the EL is available now for download . According to the companies, the EL improves 32-bit application performance so that applications run at 50 to 60 percent of the speed of native 64-bit applications, and Intel hopes to see this figure reach 70 percent. 

Strong Earnings at IBM, Intel, Sun Hint at Tech Recovery
   IBM, Intel, and Sun posted robust earnings in the most recent quarter, leading some analysts to again ponder whether the tech industry is slowly pulling out of its slump. Intel reported record earnings of $2.17 billion on sales of $8.74 billion, more than doubling its take from the same quarter a year ago. IBM earned $2.7 billion on revenues of $25.9 billion. And although Sun continued to lose money, its loss was far less than expected: The company reported a $125 million loss on sales of $2.89 billion, far better than its $2.28 billion loss a year ago.

HP Passes Dell in Fourth Quarter, but Dell Is Number One for 2003
   Meanwhile, computing giants Dell and HP continue to circle each other like predators in a "Jurassic Park" movie, with HP surpassing Dell in fourth-quarter PC shipments to retake the sales crown and the number-one position. However, Dell retained the title for 2003, selling more PCs for the year than its close rival. HP shipped 7.52 million PCs in the final quarter of 2003, compared with Dell's 7.24 million systems. But Dell sold 25.8 million PCs worldwide in 2003, compared with HP's 25 million PCs. Gartner says that PC makers sold 168.9 million PCs worldwide in 2003 (IDC places the figure at 152.6 million). In the United States, PC makers sold 44.6 million PCs, a jump of almost 16 percent, according to IDC, with the top-five PC makers (HP, Dell, IBM, Fujitsu, and Toshiba) experiencing gains of 15 to 23 percent.

Apple's Music Technology Comes on Strong as Mac Market Share Falls
   In another hopeful sign, Apple exceeded expectations for the quarter ending December 31, posting a $63 million profit on revenues of $1.9 billion (compared with a net loss of $8 million in the same quarter a year ago). Apple sold 733,000 iPods in the quarter, which is great news, but IDC cautioned that Apple's domestic market share of the PC market has fallen from 3.5 percent to 3.2 percent, whereas its worldwide market share slid to 1.88 percent, largely because of iMac and PowerMac G5 slow sales (the company sold only 829,000 computers in the quarter). The PowerMac sales are particularly disappointing, given that product's lavish launch and "fastest personal computer on earth" marketing campaign, but I've always felt that the G5 was far too expensive. Product-quality problems also plagued Apple during the quarter, including problems with iPod replacement batteries, PowerBook G4 displays, and iBook motherboards, all of which negatively impacted the financials because of larger-than-expected warranty-replacement costs.

Mozilla Foundation Ships Mozilla 1.6
   Last night, the Mozilla Foundation shipped the most recent version of its open-source Web browser suite, Mozilla 1.6, which includes support for Windows NT LAN Manager (NTLM) authentication on Linux and Mac OS X, various improvements to the mail and news module, security fixes, and a host of other new features. For more details about Mozilla 1.6 and the free download, visit the Mozilla Foundation Web site.

Next Week
   We're taking Monday off for the Martin Luther King, Jr. Day holiday in the United States, but we'll be back on Tuesday. Enjoy the long weekend!

End of Article



Reader Comments
Paul,

Powermac sales are way up with the new G5, even if there was a slight decline in the fourth quarter of calendar 2003 (probably because everyone knows a speedbump is on the way and the holidays are for buying stuff for your faminly, e.g. iPods and iBooks, not a powermac for yourself). Here's the figures:

2002Q3 167
2002Q4 176
2003Q1 157
2003Q2 157
2003Q3 133
2003Q4 221 <-- G5
2004Q1 206

Cliff Stevens January 16, 2004


Paul

Is there a link you can refer us to that shows WMA is superior to AAC?????????

Peter January 16, 2004


Paul,

I am sure it's not pleasant to be called all sorts of names. But it kinda comes with the territory - you've got a lot of strong opinions. And rude and ignnorant people are unavoidable (esp. on the internet). But us Mac advocates that don't call you names, also don't like to be lumped together with people who do. And sometimes it seems like you do that, when you start launching into a sermon on how "credible" we are or how we're doing poorly on "winning over" people. Seriously, how are we going to "improve" here - chase down every idiot and rude person out there that uses a mac and prowls the internet? What you've identified as a problem is unfixable.

My advice? Resist the temptation to make generalizations about the "state of mac advocacy." It's a side issue, not THE issue. If you focus too much on "mac advocacy" and whether it's good or bad or nutty, we will have to conclude that you are just using this as a smear tactic. I don't think you've reached that point, but you're close.


Editor's note: Well, when you're on the receiving end of it, it becomes the issue. My point was just to show how silly and inefectual these people can be, though that would be obvious to anyone reading the feedback. If Mac advocates are truly serious about rallying people around their cause, they need to be less antagonistic and more open to a wider world of computing that isn't necesarily as technical as they are. That's not "all Mac advocates." But be serious. Have you ever met a Saab fan that was that rabid about their car of choice? It's funny what technology does to smart people. --Paul

Cliff Stevens January 16, 2004


You have mentioned Itanium several time, but hardly ever AMD 64 bit processors, which are available now, run 32 and 64 bit OS versions at performance far exceeding Itanium's, are far more affordable, and apparently will have far more 64 bit software ready for it than Itanium will in the next year (or possibly ever).

Cheers!
- dave

Dave Goldstein January 16, 2004


I just wanted to thank you for putting out the news you do. I think you are an excelent writer and you give out good information. I look foward to reading your articles at lunch every day. I've made a good impression on some top level people by giving them information, then them hearing about it a couple of days later.

Thanks Again,
John Dombrowski

John Dombrowski January 16, 2004


I read with interest the responses to your controversial article about HP's move to support the Apples's iTunes store and DRM'd AAC files.

While I would agree that some of the responses were knee-jerk, and, some just to insult you. I think most reactions were to not so much what you said, but how you said it. I think what most were trying to say was that you seemed to contrdict yourself in that piece. HP, AOL and Apple, in many's opinion, has added choice to the rapidly growing bevy of on-line music stores. HP (and AOL) decided to join with Apple's on-line music solution, and I'm sure they thought it through carefully. Yes, if you choose to download DRM'd AAC files from iTunes, you are limited to the players offered by Apple and HP (and, HP could easily now upgrade all their other products to be DRM'd AAC compatible now such as the iPAQ). And, if you choose to download you music from Musicmatch, Wal-mart or Napster, you are limited to players that can play DRM'd WMA. It's all the same. You seemed to imply that because more players currently offer DRM'd WMA support - consumers who opted for iTunes would somehow limit their compatibility in the Windows PC marketplace. While saying that, you mention that Real's store also offers files in their own protected AAC format and write the following 'To its credit, however, RealNetworks is offering higher-quality AAC files than the iTunes Music Store offers because most customers will likely want to convert the RealNetworks' AAC files to the more compatible MP3 format for the short term' - yes, and so can consumers that choose iTunes!

Also, I think most consumers that delve into on-line music stores are not interested in Microsoft's opinion of a competitor's choice of format delivery as they are apt to be biased, a point in the responses that seemed to go over your head, of course they will politely think it's 'interesting'. You only quoted responses from MS which is not directly involved in the on-line music business, but only interested in WMA (and now WMV) becoming the audio codec standard. I don't think many are comfortable with just having a Microsoft choice in digital media.

Consumers who choose iTunes AAC actually do not need to be compatible with all the other current players and playback software, they are most likely to use an iPod or HP iPod compatible and iTunes as a jukebox. Why? because it is the best working combination right now in most consumers opinions, and this is reflected in sales. And, if they choose to convert thier protected AAC tracks to MP3 in the short term to be as you say 'more compatible' they have the means and most have the knowledge to do so, they just choose not to right now. This market is not really the PC market, it's portable digital audio (media), most people don't sit at their computers to listen to music, they want to take it with them. The PC is simply a tool to obtain, convert and transfer files to a portable player. No matter which on-line store you buy from, it's quite easy to make the track 'compatible' with every player if you want to and many know this already. And, as we'll see this year, more and more consumer products will support AAC as well, there are currently more WMA DRM compatible consumer items, yes, but MS has been promoting WMA longer! During this year there will be many more AAC compatible products anounced (i.e. Alpine's iPod ready car stereos).

In the end, excluding the Mac zealots, most people who resonded simply disagreed with your opinion, and were maybe a little insulted. After all, most consumers would see HP's move as offering a solid choice in the ever crowded on-line music store market. In the end, HP users aren't going to be confused in a world of incoimpatibility as you say (as they can easily convert their WMA files to AAC if they wish to) and use iTunes or Real as their preferred audio player on their PC. And, I'm sure more products to come.

In the end, Apple and HP are interested in standing out and offering a complete digital media package. The other on-line stores offering WMA DRM'd tunes don't stand out, they are all the same, it dosn't matter which one you use you get the same thing. That is why they are not doing as well as Apple right now.

Martin January 16, 2004


I regret that some members of the Mac community resorted to childish and vulgar commentary regarding your reporting on the iTunes/HP deal, however I have to question a few of your comments:
1) By what standard do you base your claim of WMA being "superior" to the AAC format?
a) sound quality
b) DRM
c) cross-platform issues
2) The MPEG-4 format is available to all. All Apple has done is add "Fairplay" DRM to it. RealNetworks has added "Helix" DRM to AAC for their new music store. WMA is the PROPERTY of Microsoft, and anyone who uses it will have to give MS a "cut" for use of their format.

The real issue is Microsoft sticking thier long, greedy arms into yet another area of the information age. They have shown repeatedly that they will not comepte in an open and fair marketplace, having a preference for using their control of the dominant desktop to hinder, cripple or "break" applications/formats supplied by others.
The whole format war was started when Microsoft decided to push WMA/WMV over MPEG-4 after it was rejected for the new standard. The problem is not Apple, RealNetworks or the MPEG alliance, it is Microsoft. They will not be happy until they get their "tribute" money for ANYTHING done ANYWHERE on ANY computer.
HP, to their credit, has seen the direction Microsoft is moving and has made a strategic move to blunt the Wintel Cartel. I applaud HP for making this bold move just as I do IBM for their support of LINUX. I do not see a Microsoft hegemony as a plus for the IT world, I see it as highly detrimental.

David Gregory January 16, 2004


first off, i am a Mac user and fan, but not a fanatic. thereare a lot of issues and opinions that i disagree with you, and that's fine. personally, i feel that the Mac platform is superior to Windows. i have used both in my professional career and i get better performance from my Mac. is the Mac and the Mac OS perfect? no, neither is Windows for that matter. but these are my opinions. i am entitled to mine as you are yours.

secondly, i wish the media (including you sometimes) would get on the same page when reviewing Apple technologies, products and services when compred to Microsoft and Windows. is WMA a standard? no. is Windows a standard? no. is AAC proprietary? no. is AAC fairplay proprietary? yes. when talking about standards, please label standards correctly and apply them evenly. you have defacto "standards" when a technolgy or platform is dominant in its industry. does that make it a certified standard? not necessarily so. WMA is not a certified standard. in fact it is arguably (barely) a defacto standard (which i don't think it can be called that either). AAC is not proprietary, it was developed by a consortium via the MPEG-4 project. it is an open source standard, certified if i recall correctly. iTMS uses Fairplay DRM which it licensed from a third party to mamange AAC content, meaning anyone else can license it also. Apple does not own fairplay, just has rights to a license. i can burn a CD to AAC files just as i can MP3. AAC is open source. WMA is not. WMA is proprietary to Microsoft. it burns my nuggets when the media (in general) says AAC is proprietary to Apple (incorrect) and WMA is a standard (also incorrect).

as far as OS X, well, i believe it is the most superior OS on the market. M$ has bloated windows to a point where it is to slow to grow as far as intergating technology. IE as part of the core OS? Media player as part of the core OS? give me a break. an OS is an operating system. it is meant to run the computer, nothing more, nothing less. everything on top of that are simple apps to help you get things done and perform certain tasks and functions (i think i just repeated myself). Windows is extremely insecure - it tries to do and be too much as an OS and thus is unstable at times and feels clunky in operation. is OS X perfect? no, it has flaws like ALL software on the market, but it hits cloder to the mark than windows. OS X is more secure (and not by obscurity either) than windows. the kernel is tighter, the core of the OS (Darwin) is open source and thus comes under the scrutiny of the entire developer community where holes can be identified quickly and plugged. can the Mac be hacked? hell yes, like all systems. nothing is 100% secure. but it is much more difficult to write a virus, worm or trojan horse for the Mac because the OS architecture is more stable and secure and streamlined. you cannot create a virus on the mac that can have the same impact as it does in windows. because M$ ties so many services into the OS, its is extemely easy to exploit a hole and create massive havoc. everything is exposed in Windows. OS X is more modular and thus viruses and the like are more isolated and cannot create respective havoc. for once, Apple did something right in an OS. Microsoft has yet to learn.

we could go on from there, but i have rambled long enough. i get tired when the media refers to the Mac community as a cult, but then again, we do act like one (obviously you know from experience). we just like computers and platofrms to work, not break down. to be secure, and not suffer bugs and viruses. to enable and empower us to do things we can only dream of. we do act over-zealous at times (and far too often unfortunately), but the media also does not give Apple its fair shake. where would the industry be today without Apple. who would force Microsoft to provide the OS platform that 95% "enjoy"? who dorive the GUI interface of the OS? who retired the floppy disk when it needed to go? who developed firewire? who intiated and pushed the adoption of wireless technologies and networking? who developed and pushed SCSI to market? who developed a viable music downloading service model to provide an alternative to piracy? who developed the PDA? who pushed handwriting recognition software first? who brough the mouse to market first? who brought the laser printer to market first? who empowered desktop publishing first? who liberated the masses from DOS? Apple, Apple Apple, Apple. does Apple need to be in double digit in market? does the lack of that make Apple and Mac OS irrelevant? is Mercedes irrelevant? is BMW? is the Mac for everyone? probably not, but if more people open their minds to it, they may be surprised.

just a thought, and thanks for listening (and yourpatience).
Corey

Corey Krall January 16, 2004


Assuming that the vitriol comes from every corner of the Mac community is an insult to the vast majority of ordinary folks who may quietly agree or disagree with any particular set of comments.

This whole business of ardent attack and defense of a computer platform is silly to the point of absurdity. It is equally absurd to believe that the loud voices are the entire community. Vitriol over these issues comes from adolescents of all ages. To take up so much space in your column to respond to these "children" implies that you are casting slurs on all of those who choose to use the Mac platform.

If this is your intent, so be it.


Editor's note: Just so we're clear, that group I'm "slurring" includes me. --Paul

Andrew Kappy January 16, 2004


How can a guy who runs a site called supersite for windows talk about credibility and advocacy with a straight face. This guy makes his living saying nice things about microsoft and windows. What a hypocrite.

How about this name for Longhorn: vaporware.


Editor's note: No I don't. I make a living writing about technology. The SuperSite is about future Windows technologies, not about "saying nice things about Microsoft and Windows." I'm writing for the users, not Microsoft. --Paul

Matthew Miller January 16, 2004


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