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January 13, 2004

Microsoft Extends Support for Older Windows Versions

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   Just days before Microsoft was scheduled to discontinue the life support for some older Windows versions, the company announced that it will instead bring Windows Me, Windows 98, and Win98 Second Edition (Win98SE) into compliance with its current product-support life cycle and will extend support for these products until June 30, 2006. The unexpected move gives users of these products more time to plan their migrations to modern Windows versions and ensures that the company will issue relevant security patches for the products through this time period. According to various estimates, Win9x users still account for about 20 percent of all computer users.
   A statement the company issued yesterday said that the move is "part of Microsoft's ongoing effort to respond to customers' needs around the world" and that during the extended support period "Microsoft will continue to offer paid phone support and will continue to review any critical security issues and take appropriate steps. Extended Support for Windows 98 and Windows 98 SE had been scheduled to come to an end this coming Friday, January 16, while Windows Me support had been scheduled to end December 31, 2004."
   A Microsoft representative told me that the company made the decision to extend support for the Win9x family to accommodate the many users who still rely on these systems and to "communicate its product life cycle support guidelines in a handful of markets--particularly smaller and emerging markets" including Kazakhstan, the Ivory Coast, and Slovenia. The emphasis on emerging markets is particularly interesting, considering the number of such countries that are investigating open-source solutions, in part because of Microsoft's licensing costs. Microsoft's current life-cycle policy, instituted in October 2002, specifies support for 7 years, rather than 4 years that the original policy specified. For more information about Microsoft's product-support life cycle, visit the company's Web site.

End of Article



Reader Comments
MS are scared of Linux. And they should be!

Dave January 13, 2004


Smart move, Microsoft. With "official" support now extended, this will keep us from having to migrate our sales force for a bit longer, letting us keep some legacy equipment around for a while, and save us a great deal of money in a tough year. Kudos. Seriously.

Wendy_Rebecca January 13, 2004


Yeah good news

Kim January 13, 2004


This is grrat news! Thank-you so very much for the extention.

Harold E. Burcham,Jr. January 13, 2004


Thanks for making it more reasonable for us old geezers on retirement to use your products. We can't upgrade every whipstitch, but we still love to use our computers. Keep up the good work, Bill (and all those who helped make this decision)

K. Tappan, Topeka KS January 15, 2004


I am so glad to hear that MS will continue to support my old Win98. I would love a new operating system but with 2 kids in college it is more important that they keep up with the technology.

L Reed January 16, 2004


Where could I read about the extension of support for Windows 98 SE, and is it a paid support? Can you get updates, downloads, and security patches? I am at a point I may buy a new computer, but I do like the Windows 98 and in a year or so what you buy today would be obsolete again. Mine is a great machine and I hate to have to spend all that money again to be up to date.

lezahm January 17, 2004


It is very positive that Microsoft takes the responsibility for Windows 98 for another couple of years as there are so many people out there using this system. Why not prolongate it to the beginning of 2008 i e the 10th anniversary of its name?

T Ljunggren January 22, 2004


I am a system administrator at Lund University in Sweden and welcome the decision. Win 98 is the second most used operating system for students. And to have 1/3 of the computers running an unsupported OS doesn’t feel very secure.
Windows XP 34.33%
Windows 98 29.24%
Windows 2000 23.95%

Per Hallgren April 08, 2004


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