Windows Tips & Tricks UPDATE, July 21, 2003, —brought to you by the Windows & .NET Magazine Network and the Windows 2000 FAQ site
http://www.windows2000faq.com


This Issue Sponsored By

Argent Software
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1. Commentary

2. FAQs

  • Q. Why does Microsoft Outlook take several minutes to start on my machine?
  • Q. How can I request a read receipt from Microsoft Outlook?
  • Q. Why didn't I receive a read receipt after I sent a message that requested one in Microsoft Outlook?
  • Q. What's Windows XP's MS-DOS command prompt?
  • Q. I printed a document to a file. How do I output the file to a printer?
  • Q. How can I make available to all users a program that I installed in Windows XP or Windows 2000 to be accessed only by myself?

3. Announcements

  • Windows & .NET Magazine Connections Launches Exchange Event
  • Take Our Brief Active Directory Survey!

4. Event

  • Assessing Security Risks in Exchange 2003

5. Contact Us

  • See this section for a list of ways to contact us.

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1. Commentary
by John Savill, FAQ Editor, jsavill@winnetmag.com

This week, I describe several factors that might delay Outlook's start time, how to request a read receipt in Outlook, and why you might not receive a read receipt after you've sent a message requesting one. I also explain Windows XP's MS-DOS command prompt, how to output a .pst or .ps file to a printer, and how to let all users access a program that you've installed in XP or Windows 2000 to be accessed only by you.

Around the industry this week, Microsoft released the final version of MSN Messenger 6 at the Microsoft Web site . The company also published a new bulletin regarding a new Windows security hole.

A few weeks ago, I discussed defragmenting the pagefile and stated that most third-party products don't support this functionality. I've since learned that Raxco Software's PerfectDisk does defragment the pagefile and after trying it, I'd say the software does a great job.


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2. FAQs

Q. Why does Microsoft Outlook take several minutes to start on my machine?

A. Several factors can delay Outlook's start time. To troubleshoot this problem, begin by starting Outlook in Safe mode. Go to Start, Run, then type

outlook /safe

If Outlook starts quickly in Safe mode, the problem is most likely one of the following:

  • The outcmd.dat file in the application data\microsoft\outlook folder is corrupt. Rename or delete this file while Outlook is closed. When you restart Outlook, the folder will be recreated.
  • The view is corrupt. Start Outlook from the command prompt by typing outlook /cleanview to fix this problem.
  • A message in the Inbox is corrupt. Start Outlook in Safe mode, then move the Inbox messages to another folder. Be aware that you'll lose your mailbox contents.
  • An Outlook add-in is causing the problem. Open the Tools menu; select Options, Other, Advanced Options; click COM Add-Ins; click Add-In Manager; then clear all add-in check boxes.

If Outlook doesn't start quickly in Safe mode, you can also try to disable Windows Messenger integration. To do so, open the Tools menu; select Options, Other; then clear the "Enable Instant Messaging in Microsoft Outlook" check box.

Q. How can I request a read receipt from Microsoft Outlook?

A. A message sender can configure Outlook to receive a read receipt, which is a message sent to the sender when the recipient opens the message. To request a read receipt, perform the following steps:

  1. Create a new message as usual.
  2. From the View menu, select Options.
  3. Under "Voting and Tracking options," select the "Request a read receipt for this message" check box.
  4. Click Close.

Q. Why didn't I receive a read receipt after I sent a message that requested one in Microsoft Outlook?

A. You might not receive a read receipt for several reasons. When you send a message in Outlook that requests a read receipt, the message recipient can decide whether to confirm receipt of the message; if the recipient chooses No, you won't receive a read receipt. If the recipient used a preview pane to read the message, then deleted the message without actually opening it, the recipient's email client won't prompt the recipient to send the read receipt. Finally, you won't receive a read receipt if the recipient doesn't read the message or if the recipient's email client doesn't support read receipts.

Q. What's Windows XP's MS-DOS command prompt?

A. XP, Windows 2000, and Windows NT don't contain DOS, although XP can create DOS-bootable disks. All three OSs support the cmd.exe command shell, which lets you run NT-equivalent DOS commands. In XP, go to Start, Programs, Accessories or click Start, Run, then type

cmd.exe

to start the command shell. For earlier application support, you might want to try the command.com shell, which is more compatible with MS-DOS than cmd.exe is. In XP, click Start, Run, then type

command.com

to start the command.com shell. Command.com can call autoexec.bat and config.nt, both of which are located in the \windows\system32 directory, just as MS-DOS calls autoexec.bat and config.sys. If you're having trouble running your old DOS command-line programs from the cmd.exe environment, try running them inside a command.com shell.

Q. I printed a document to a file. How do I output the file to a printer?

A. When you printed your document to a file, you created either a .prn file or .ps file, depending on whether you used a Printer CL (PCL) or PostScript print driver. To print the file, go to Start, Run, then type

copy <file> lpt1: /b</file>

to copy the file to the "lpt1:" device in binary mode. For information about checking the state of your "lpt1:" device, see "How can I print from the command window /use lpt1 etc?".

Q. How can I make available to all users a program that I installed in Windows XP or Windows 2000 to be accessed only by myself?

A. Some software installations will ask you whether the software you're installing should be accessible only by you or available to all users. If you initially configure the software to be accessible only to you, you can usually make it available to all users by taking several steps. First, look at the Start menu items. The Start menu items for each user are located in that user's profile menu (e.g., C:\documents and settings\savill\start menu\programs). The Start menu items for all users are located at C:\documents and settings\all users\start menu\programs. As a result, you can open Windows Explorer and drag the program's link folder from your Start Menu folder to the All Users\Start Menu folder. Be aware that although moving the folder to the All Users\Start Menu folder will let other users view the Start Menu item, they might not be able to actually start the program. You might be able to rectify this problem by adjusting the file Write permissions.

If the program needs to write files to the program's file system area, which typically resides at \%systemdrive%\program files\\, you might need to adjust the file Write permissions for all users so that they have access to this file system area. To configure file Write permissions, right-click the appropriate folder in Explorer, select "Sharing and Security" (or the equivalent for your OS), then change the permissions to grant Full Control access for the other users. Alternatively, go to the command line and type

cacls "%systemdrive%\program files\<vendor>\<application>" /e /t /p <user>:c</user></application></vendor>

to set file Write permissions for a particular program. (To undo these permissions, run the command again but replace ":c" with ":r".)

If other users still can't access your program, open the registry, navigate to the HKEY_LOCAL_MACHINE\SOFTWARE\\ registry subkey, then use Edit, Permissions to grant full control to the other users. In most cases, just moving the program to the All Users\Start Menu folder should be enough.

3. Announcements
(from Windows & .NET Magazine and its partners)

  • Windows & .NET Magazine Connections Launches Exchange Event

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    4. Event
    (brought to you by Windows & .NET Magazine)

  • Assessing Security Risks in Exchange 2003

  • This free archived Web seminar delivers an introduction to the new security features and enhancements of Exchange Server 2003, including the new security APIs that can minimize virus risk and spam traffic. Register today!
    http://www.winnetmag.com/seminars/securityrisks

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