Windows Tips & Tricks UPDATE, September 15, 2003, —brought to you by the Windows & .NET Magazine Network and the Windows 2000 FAQ site
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1. Commentary

2. FAQs

  • Q. After I install Microsoft Office 2003, the software prompts me to debug script errors in Microsoft Internet Explorer (IE). How can I turn off this behavior?
  • Q. Why does the system prompt me for a username and password when I use Microsoft Internet Explorer (IE) to open a Microsoft Word document on a computer that has Microsoft Office 2003 installed?
  • Q. Why do I receive the error message "The add-in 'C:\WINDOWS\SYSTEM\Xcolext' could not be installed" when I start Microsoft Outlook 2000?
  • Q. Windows Movie Maker 1 continues to start on my machine, even after I've installed Windows Movie Maker 2. How can I repair my system so that version 2 always starts?
  • Q. I'm having problems installing Windows XP. How can I get more information about debugging the installation?
  • Q. What log files does Windows XP create during installation?

3. Announcements

  • Active Directory eBook Chapter 4 Published!
  • New Web Seminars on Exchange, Active Directory, and More!

4. Event

  • New--Mobile & Wireless Road Show!

5. Contact Us

  • See this section for a list of ways to contact us.

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1. Commentary
by John Savill, FAQ Editor, jsavill@winnetmag.com

This week, I explain how to stop Microsoft Office 2003 from prompting you to debug script errors in Microsoft Internet Explorer (IE), why you might be prompted for a username and password when you open a Word document in IE, and why you might receive an error when you start Microsoft Outlook 2003. I also tell you how to repair your computer so that Windows Movie Maker 2 always starts instead of Windows Movie Maker 1 after you've upgraded to version 2, how to get information to help troubleshoot a Windows XP installation, and what log files XP creates during installation.

Around the industry, Microsoft will unveil its new wireless hardware, mice, and keyboards by this time next week. The mice will feature a new tilt scroll wheel that lets you scroll horizontally as well as vertically. For more details, see the story on the Wininformant Web Site. Office 2003 has already leaked to the Web 3 weeks before its release. Finally, please check out the Microsoft article "MS03-039: A Buffer Overrun in RPCSS May Allow Code Execution" for the latest update to prevent a new vulnerability on your system.


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2. FAQs

Q. After I install Microsoft Office 2003, the software prompts me to debug script errors in Microsoft Internet Explorer (IE). How can I turn off this behavior?

A. The Office 2003 installation can enable IE's script debugging during installation, which can result in dialog boxes that prompt you to debug errors in scripts. To turn off this behavior, perform the following steps:

  1. Open the Control Panel Internet Options applet.
  2. Select the Advanced tab.
  3. Under the Browsing section, select the "Disable script debugging" check box and clear the "Display a notification about every script error" check box.
  4. Click OK.

Q. Why does the system prompt me for a username and password when I use Microsoft Internet Explorer (IE) to open a Microsoft Word document on a computer that has Microsoft Office 2003 installed?

A. When you open the Word document, IE tries to write the document name to the list of most recently used files. However, before IE can add the document name to the list, it attempts to obtain read/write access to the document, which can result in the username and password request. To resolve this problem, you must configure your system to not add Word documents to the most recently used files list by performing the following steps:

  1. Start a registry editor (e.g., regedit.exe).
  2. Navigate to the HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Word\Options registry subkey.
  3. From the Edit menu, select New, DWORD Value.
  4. Enter the name DontAddToMRUIfURL, then press Enter.
  5. Double-click the new value, then set it to 1.
  6. Click OK.
  7. Close the registry editor.

This problem also exists with Office XP. The solution is the same, except you navigate to the HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Word\Options registry subkey in Step 2 and you must request a patch from Microsoft Product Support Services (PSS--make sure you reference Microsoft article "WD2002: Password Prompt When You Close a Word Document You Opened in a Web Browser"). No patch is needed for Office 2003.

Q. Why do I receive the error message "The add-in 'C:\WINDOWS\SYSTEM\Xcolext' could not be installed" when I start Microsoft Outlook 2000?

A. If you upgrade from Windows 98 to Windows XP, you might receive an error message when you start Outlook 2000. To resolve this problem, perform the following steps:

  1. Start Outlook.
  2. From the Tools menu, select Options.
  3. Select the Other tab.
  4. Click Advanced Options.
  5. Click Add-In Manager.
  6. Clear the XTNDConnectPC check box, then click OK to close all dialog boxes.
  7. Restart Outlook.

If you continue to receive the error message, close Outlook, delete the extend.dat file from your profile (e.g., C:\documents and settings\\local settings\application data\microsoft\outlook), then restart Outlook.

Q. Windows Movie Maker 1 continues to start on my machine, even after I've installed Windows Movie Maker 2. How can I repair my system so that version 2 always starts?

A. If version 1 starts after you install Windows Movie Maker 2, perform the following steps:

  1. Start Windows Explorer.
  2. Navigate to the \%systemroot%\registeredpackages\\{60BFF50D-FB2C-4498-A577-C9548C390BB9\} folder (where %systemroot% is the root of your Windows installation). The folder contains three files.
  3. Copy the three files to the \%programfiles%\movie maker folder (where %programfiles% is your Program Files folder).
  4. Click Yes to overwrite the files.
  5. Navigate to the \%programfiles%\movie maker folder.
  6. Right-click mm20ex.inf, then select Install from the context menu.
  7. Run moviemk.exe to start Windows Movie Maker 2.

Q. I'm having problems installing Windows XP. How can I get more information about debugging the installation?

A. The winnt32.exe executable includes a /debug switch that you can use to configure the amount of logging during setup. The switch lets you specify any of the following debugging levels:

  • 0-Only severe errors logged
  • 1-Errors
  • 2-Warnings
  • 3-Information
  • 4-Detailed information useful for debugging

Each level logs information about that level plus information about the previous level in the list. So, for example, level 2 would log warnings and errors. By default, the executable writes the debugging information to C:\winnt32.log (the default level used with the switch is level 2). To use the /debug switch, type

winnt32 /debug<level></level>

where is the level number you want to use. You can change the name of the log file by adding : to the end of the command. For example,

winnt32 /debug4:C:\setupxp.log

would debug the installation at level 4 and log the information to the setupxp.log file in the root directory.

Q. What log files does Windows XP create during installation?

A. XP creates the following log files:

  • setupact.log-This log file contains a list of actions in chronological order that occurred during the graphical installation phase, such as file copies and registry changes. The OS also stores setup error log entries in this file. XP writes the setupact.log file to the %systemroot% folder (e.g., c:\windows).
  • setuperr.log-This log file contains a list of errors that occurred during installation and their severity (this log file should be 0 bytes in size if no errors occurred during installation). XP writes the setuperr.log file to the %systemroot% folder.
  • comsetup.log-This log file contains installation information about Optional Component Manager and COM+ components. XP writes the comsetup.log file to the %systemroot% folder.
  • setupapi.log-This log file contains information that XP writes each time a .inf file executes, including any errors. XP writes the setupapi.log file to the %systemroot% folder.
  • netsetup.log-This log file contains information about workgroup and domain membership. XP writes the netsetup.log file to the \%systemroot%\debug folder.
  • setup.log-This log file contains information about the Windows installation that the Recovery Console (RC) uses during repair operations. XP writes the setup.log file to the \%systemroot%\repair folder.

3. Announcements
(from Windows & .NET Magazine and its partners)

  • Active Directory eBook Chapter 4 Published!

  • The fourth chapter of Windows & .NET Magazine's popular eBook "Windows 2003: Active Directory Administration Essentials" is now available at no charge! Chapter 4 looks at what's inside Windows Server 2003 forests and DNS. Download it now!
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  • New Web Seminars on Exchange, Active Directory, and More!

  • Check out the latest lineup of Web seminars from Windows & .NET Magazine. Prepare your enterprise for Exchange Server 2003, discover the legal ramifications of deterring email abuse, and find out how Active Directory can help you create and maintain a rock-solid infrastructure. There is no charge for these events, but space is limited, so register today!
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    4. Event
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