A. After you install BackOffice Server (BOS) 4.5 on a Windows 2000 Server, NT Workstation or Server clients running Microsoft Internet Explorer (IE) 4.0 might have difficulty uploading their photographs to the intranet site. When a client gains access to the \[servername\]/inetkit site, the required ActiveX controls aren't downloaded, and the system doesn't prompt the user to download them. The Upload Photo link, which typically appears as a folder, isn't present.
This problem occurs because the appropriate entry for IE 4.0 clients isn't present in the browscap.ini file on the Win2K-based server. Without this entry, the system doesn't prompt users to download the required ActiveX controls. To resolve this problem, perform the following steps:
- On the server, use Notepad to open the \%SystemRoot%\System32\Inetsrv\Browscap.ini file.
- Add the following statements to this file:
\[Mozilla/4.0 (compatible; MSIE 4.01; Windows NT)\]<br> parent=IE 4.0<br> platform=WinNT<br> beta=False<br> crawler=False<br>
- Save the file, then close it.
- Return to the client computer, quit IE, then try to gain access to the page again. The system should either download the ActiveX controls or prompt you to download them.