When 30 to 40 users that use roaming profiles log on or log off a Windows Server 2003 terminal server, the terminal server BSODs:

STOP 0x0000008E (c0000005, 7c82ed54, f45edd64, 00000000)

This behavior may occur if you removed the UPHCLean (User Profile Hive Cleanup) Service and a stale registry entry from a version earlier than 1.5 was not deleted.

To resolve this issue:

1. Use Control Panel / Add or Remove Programs to remove any version of UPHClean if it exists.

2. Open a CMD.EXE window.

3. Type the following command and press Enter:

<b>REG DELETE HKLM\System\CurrentControlSet\Enum\Root\Legacy_uphclean /F</b>4. Restart the terminal server.