A. I'm getting ready for a vacation in January, so wanted to install the Zune software on my laptop so I can update the videos on my Zune HD (and my wife's) while away. However, the Zune 4 software install on my 2008 R2 installation failed with a message saying the OS is unsupported.
The solution, which works for versions 3 and 4 of the software, is to download the Zune software then extract the files that make up the download file with the /x switch. For example,
The extraction will prompt for a location. In that folder will be a sub-folder called packages. There are various MSI files in this subfolder, and you want to install the main MSI directly. For 64-bit OSs, you should use Zune-x64.msi. Open a command prompt and navigate to the packages folder. Install using the command
The installation won't display any dialogs, but the software will install and the Zune icon will be on the desktop and in the Start menu.Related Reading:
- Microsoft Launches Zune HD
- Q. What's new in Zune 4?
- Q. How can I record sounds playing on my computer with maximum quality?
- Zune HD Review
Check out hundreds more useful Q&As like this in John Savill's FAQ for Windows. Also, watch instructional videos made by John at ITTV.net.