When you open Control Panel in Windows XP SP2, you occasionally receive an error that is similar to:

An error occurred while Windows was working with the Control Panel file C:\windows\system32\netsetup.cpl

This error can occur if the Visual IP InSight program from Visual Networks is installed.

To workaround this issue, you can do any of the following:

                              Disable IPMon32.exe:                                1. Start / Run / msconfig / OK                                                                2. Select the StartUp tab.                                3. Clear the Startup Item box for IPMon32.exe and press OK.                                4. Shutdown and restart Windows XP.                              Uninstall Visual IP InSight:                                1. Start / Run / appwiz.cpl / OK                                2. Select Visual IP InSight and press Remove.                                3. Press Yes to confirm the deletion.
NOTE: See the Visual Networks Web site at http://www.visualnetworks.com/products/ip_insight/index.html.