In tips 7078 and 7080, I proposed methods of recovering from The Windows Management Instrumentation (WMI) information might be corrupted when you view network properties in Windows XP.

A simpler alternative, suggested by a reader, is:

1. Open a CMD.exe prompt.

2. Type the following, pressing Enter after each line:

net stop winmgmt
del /q %SystemRoot%\System32\Wbem\Repository\FS\INDEX.BTR
del /q %SystemRoot%\System32\Wbem\Repository\FS\OBJECTS.DATA

3. Shutdown and restart Windows XP.

4. Reconfigure ICS and ICF settings because step 2 causes them to be reset to factory defaults.