When you complete the upgrade to Windows XP Professional from Windows XP Home Edition, you may experience any or all of the following with your dial-up or Point to Point Protocol over Ethernet (PPPoE) broadband connections:

- Your Internet connection no longer works.

- Your modem no longer works.

When you attempt to connect, you may receive:

Cannot load remote access connection manager.

This behavior is indicative of incorrect entries in your HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\RasMan\PPP\EAP registry key.

To fix the problem:

1. Copy / Paste the following to an EAP_FIX.reg file:

REGEDIT4

\[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\RasMan\PPP\EAP\25\]

\[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\RasMan\PPP\EAP\26\]

2. Merge the EAP_FIX.reg file with you registry, or run regedit /s EAP_FIX.reg.

3. Shutdown and restart Windows XP Professional.