If you uninstall (Add/Remove Programs) a 3rd party audio CD player, you may receive Access to specified device, path or file is denied when you insert an audio CD.

Add/Remove Programs does not replace the path to the standard CD player program.

To fix the problem:

01. Open the hidden %SystemRoot%\Inf\Sysoc.inf file in Notepad.

02. Locate the old base components comment and change the following:

     AccessUtil=ocgen.dll,OcEntry,accessor.inf,HIDE,7
     MultiM=ocgen.dll,OcEntry,multimed.inf,HIDE,7

         to

     AccessUtil=ocgen.dll,OcEntry,accessor.inf,7
     MultiM=ocgen.dll,OcEntry,multimed.inf,7

03. Save and close the %SystemRoot%\Inf\Sysoc.inf file.

04. Control Panel / Add/Remove Programs / Add/Remove Windows Components / Accessories and Utilities / Details.

05. Clear the Multimedia check box and press OK.

06. Press Next and insert the Windows 2000 CD-ROM if prompted.

07. Press Finish and exit Control Panel.

08. Restart your computer to uninstall the Multimedia component.

09. Control Panel / Add/Remove Programs / Add/Remove Windows Components / Accessories and Utilities / Details.

10. Check the Multimedia check box and press OK.

11. Press Next and insert the Windows 2000 CD-ROM if prompted.

12. Press Finish and exit Control Panel.

13. Restart your computer to reinstall the Multimedia component.