Ask Dr. Bob: Exchange 2000 Backup Won't Work after Backup Exec Upgrade

I recently upgraded to VERITAS Software's VERITAS Backup Exec for Windows NT and Windows 2000 8.6, and now I can't back up Microsoft Exchange 2000 Server. The strange thing is that I previously ran the product's evaluation version on the same server without any problems. Why isn't the licensed version working?

You need to upgrade the product's Agent for Microsoft Exchange Server, which isn't part of the Backup Exec upgrade. (I'm afraid you'll need to purchase it separately.) The Backup Exec evaluation version worked with the agent's previous version, but the licensed product doesn't. The most recent version of the agent backs up both Exchange 2000 and Exchange Server 5.5 systems.

Discuss this Article 4

Prakash D.R. (not verified)
on Feb 17, 2003
Dear Friends..... " Error while backup of Exchange Information Store from Veritas Backup Exec 8.5 " Enviournment: Windows 2000 Server with SP3 Exchange 2000 Server with SP3 SAN Backup On other Server xxxxx Veritas Backup Exec 8.5 After Upgdating to Exchange Service Pack 3. I could Backup my Exchange Information Store Successfully.... How can backup success ??? ========================================================== Job server: Electronic Job name: Exch Daily Job started: Tuesday, February 18, 2003 at 7:07:32 AM Job type: Backup Log file: BEX10.txt =========================================================== Drive and media information from media mount: Changer Name: COMPAQ 1 Drive Name: COMPAQ 1 Media Slot: 2 Media Cartridge Label: DSO001 Targeted Media Set Name: Mail Daily ========================================================== Job Operation - Backup Media operation - append. Hardware compression enabled. ========================================================== Media Name: "Media created 2/17/2003 10:21:55 PM" Backup of "\\ELECTRONIC\Microsoft Information Store\First Storage Group " Backup set #4 on storage media #1 Backup set description: "Exch Daily" Backup Type: FULL - Database & Logs (flush committed logs) Backup started on 2/18/2003 at 7:10:57 AM. Access denied to database . ^ ^ ^ ^ ^ WARNING: "microtec-mail" is a corrupt file. This file cannot verify. ^ ^ ^ ^ ^ Log files Backup completed on 2/18/2003 at 8:17:00 AM. Backed up 2 Exchange Server store(s) Backed up Exchange Server logs 1 corrupt file was backed up Processed 28,660,048,510 bytes in 1 hour, 6 minutes, and 3 seconds. Throughput rate: 413.8 MB/min ---------------------------------------------------------- =========================================================== Job ended: Tuesday, February 18, 2003 at 8:17:45 AM Job completion status: Failed ===========================================================
Edwin L. Jones (not verified)
on Mar 27, 2004
Hi My defragmenter won't work on my windows 98. It keeps going from 1% back to 0 over and over. What's up?

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