A. First you need to make sure that you've actually installed the integration services. Do this by connecting the guest OS and using device manager in the guest. You'll see various VMBus devices, such as network and display, if the integration service is running. If you expand the System devices section we will see various Hyper-V integration services that should include the Hyper-V Volume Shadow Copy system device, as shown below. You can also look at running services using the net start command. You should see the Hyper-V Volume Shadow Copy Requestor service, also shown below. If you see these, then the VSS integration service is running and available.
Click to expand.
Next, you need to make sure the integration service is enabled through the Hyper-V Management Microsoft Management Console snap-in. Select the settings of the VM and select Integration Services from the Management section. Make sure "Backup (volume snapshot)" is checked, as shown here.
- Q. What is Microsoft Enterprise Desktop Virtualization (MED-V)?
- Q. Why isn't virtualization supported for the Exchange Server 2007 Unified Messaging (UM) server role?
- Four for Free: No-Cost Virtualization Tools and Utilities
- More virtualization articles
- Perform a Physical to Virtual (P2V) Migration with SCVMM 2008
- Perform a Virtual to Virtual (V2V) Migration with SCVMM 2008
- Virtual Desktop Infrastructure Introduction
- Virtualization and Hyper-V Architecture Fundamentals
Check out hundreds more useful Q&As like this in John Savill's FAQ for Windows. Also, watch instructional videos made by John at ITTV.net.