I believe Karma is a bitch and Google is going to get Bitch slapped. Google lives in a very large glass house and needs to assist codependent industry giants instead of the hackers.
Quick Spelling note: In the second sentence did you mean to say " Chinese hackers to attack Sony"?
I recently went through the same frustration with Verizon. I tried (and later successfully) purchased the Icon for my Wife. I have an iPhone and will be going to the windows phone in 2 months....