We moved off XP years ago, except for a couple PCs that are used to run scientific equipment, which don't work in newer OS's. We also eliminated Server 2003 years ago.
I can understand...
"Microsoft is a devices and services company."
Then I guess it's time they changed their name!
Keep ignoring your customers, Microsoft! We'll see how that works out.
I have a secret plan of my own: stick with Windows 7.
"Explain to me then why no one uses Windows Phone."
I can explain why I don't. I've been an advocate of all things MS for almost all of my 30 year career in IT. I have MS certifications out...