IM Monitoring and Security. Numerous polls and surveys show that IM is beginning to take off as a means of corporate communication—and of spreading viruses. Fifty-two percent of respondents in a recent Exchange & Outlook Administrator Instant Poll reported that their corporate users take advantage of IM, but only 16 percent had a policy in place to monitor or safeguard that use. So this year, we introduced a new award: Best IM Monitoring and Security. The winner was Websense Web Security Suite, which also provides defense against phishing attacks, spyware, and other Web-based threats. Real-time security updates and plenty of reporting and analysis features can help you get—and keep—a grip on IM security.