Windows XP and 2000 Tips & Tricks UPDATE—brought to you by the Windows & .NET Magazine Network and the Windows 2000 FAQ site
http://www.windows2000faq.com


THIS ISSUE SPONSORED BY

Winternals Software's Administrator's Pak
http://www.winternals.com/tipsfreecd

Paul Thurrott's SuperSite for Windows
http://www.winsupersite.com
(below COMMENTARY)


SPONSOR: WINTERNALS SOFTWARE'S ADMINISTRATOR'S PAK

YOU'RE WORKING LATE AT NIGHT, AGAIN, AND IT HITS YOU: THERE HAS TO BE A BETTER WAY. There must be faster, more efficient solutions for the unbootable systems, forgotten passwords, corrupt registries, damaged or deleted partitions and all the other issues that ruin your social life and enrage your coworkers. And you're right. There is a better way. It's called Administrator's Pak, a suite of tools for virtually any system emergency. And now you can try a part of this suite free! Get a free 30-day trial CD for ERD Commander 2002, an essential component of Administrator's Pak, at
http://www.winternals.com/tipsfreecd


October 7, 2002—In this issue:

1. COMMENTARY

2. FAQS

  • Q. Why do I receive Stop Error 0x0000007E in Windows XP when I add a new USB device?
  • Q. How do I restore or configure my own Microsoft Internet Explorer (IE) start and search pages?
  • Q. How can I configure multiple concurrent Microsoft Internet Explorer (IE) download sessions to one server?
  • Q. Why doesn't clipboard redirection work on my Windows 2000 Server Terminal Services client?
  • Q. How can I set the default email program?
  • Q. Where can I get updated Windows XP boot disks?

3. ANNOUNCEMENTS

  • Mark Minasi and Paul Thurrott Are Bringing Their Security Expertise to You!
  • Announcing the New Windows & .NET Magazine VIP Site!

4. CONTACT US

  • See this section for a list of ways to contact us.

1. COMMENTARY
(contributed by John Savill, FAQ Editor, jsavill@winnetmag.com)

This week, I explain why you might receive a Stop error when you add a new USB device in Windows XP, how to restore or set your own start and search pages in Microsoft Internet Explorer (IE), and how to configure multiple IE download sessions for one server. I also tell you why clipboard redirection might not work on a Windows 2000 Server Terminal Services client, how to set the default email program, and where to find the updated boot disks for XP Service Pack 1 (SP1).

As for industry news, the new Microsoft keyboards and mice are now available (my order for the Wireless Optical Desktop Pro should be here today). Microsoft has also released a new pre-Release Candidate 2 (RC2) version of Windows .NET Server (Win.NET Server) 2003 (build 3678) to beta testers (I'm installing my copy now), so hopefully we'll all see the next release candidate (RC) soon.


SPONSOR: PAUL THURROTT'S SUPERSITE FOR WINDOWS

DON'T MISS PAUL THURROTT'S SUPERSITE FOR WINDOWS!
If you’re scrambling to keep up with important industry developments (and these days, who isn’t?), then be sure to visit the SuperSite for Windows. You'll find product reviews, tips, FAQs, and more — all designed to help you figure out which version of Windows is right for you and your enterprise. Check it out!
http://www.winsupersite.com


2. FAQS

  • Q. Why do I receive Stop Error 0x0000007E in Windows XP when I add a new USB device?
  • A. If the USB bandwidth consumption exceeds the 100-percent maximum that the USB 2.0 update or XP Service Pack 1 (SP1) allows, you'll receive the error you mention. Specifically, if existing USB devices are already using the maximum bandwidth and you add another USB device (e.g., if you're viewing streamed audio or video through a USB device and plug in another USB device), you'll receive the following error message:

    STOP: 0x0000007E (0xC0000005,
    <address>, <address>,
    <address>)
    usbhub.sys

    To work around this problem, you can take one of the following actions:

    • Connect your keyboard, mouse, or other USB device before you start streaming USB video or audio.
    • If you've already started streaming USB video or audio, either stop or pause the stream, connect the keyboard, mouse, or other USB device, then start the stream again.
    • If your computer has multiple USB host controllers, connect the keyboard, mouse, or other USB device to a USB host controller separate from the USB host controller that you're using to connect the USB video or audio device. Most computers sold in the past year have two or more USB host controllers. To verify this configuration, view the USB host controllers in Device Manager (go to Start, Settings, Control Panel, System, Hardware, and click Device Manager).

  • Q. How do I restore or configure my own Microsoft Internet Explorer (IE) start and search pages?
  • A. Some users have reported seeing adult content when they start IE or click Search in IE. Adult Web sites sometimes modify the values IE uses to tell the software which URLs to use for the default IE start and search pages. To resolve this problem, you can reset the registry values that control these settings by performing the following steps:

    1. Start a registry editor (e.g., regedit.exe).
    2. Navigate to the HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main registry subkey.
    3. Review the settings for the Search Bar, Search Page, and Start Page.
    4. If any of the values indicate adult-based URLs, you can either delete the value, which causes IE to use the default setting, or modify these values to point to more-acceptable URLs.
    5. Close the registry editor.

  • Q. How can I configure multiple concurrent Microsoft Internet Explorer (IE) download sessions to one server?
  • A. In accordance with Internet Engineering Task Force (IETF) Request for Comments (RFC) 2068, IE 5.0 and later limit the number of concurrent downloads to one server. HTTP 1.0-based servers are limited to four sessions, and HTTP 1.1-based servers are limited to three sessions, one of which is queued. If your servers support high bandwidth and you want to establish more concurrent connections, perform the following steps:

    1. Start a registry editor (e.g., regedit.exe).
    2. Navigate to the HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings registry subkey.
    3. From the Edit menu, select New, DWORD Value.
    4. Enter the name MaxConnectionsPer1_0Server for HTTP 1.0-based servers or enter the name MaxConnectionsPerServer for HTTP 1.1-based servers, then press Enter.
    5. Double-click the new value, set it to the hexadecimal value for the number of connections you desire (e.g., "a" in hex for 10), then click OK.
    6. Close the registry editor.

  • Q. Why doesn't clipboard redirection work on my Windows 2000 Server Terminal Services client?
  • A. Clipboard redirection lets you copy information from a Terminal Services session and paste it into the local console-based session. However, you might receive the following error message when you try to paste information from the clipboard:

    Cannot copy file: Cannot read
    from the source file or disk

    This error occurs when you upgrade the Terminal Services client to the Windows XP Remote Desktop client, then reinstall the Terminal Services client. To resolve this error, you need to reestablish the clipboard registry setting by performing the following steps:

    1. Start a registry editor (e.g., regedit.exe).
    2. Navigate to the HKEY_CURRENT_USER\Software\Microsoft\Terminal Server Client\Default\AddIns registry subkey.
    3. From the Edit menu, select New, Key.
    4. Enter the name RDPDR, then press Enter.
    5. Close the registry editor.

  • Q. How can I set the default email program?
  • A. The system registry maintains a list of email programs under the HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Mail registry subkey. You can configure any one of these programs to be the default application for sending and reading email by performing the following steps:

    1. Open the Microsoft Internet Explorer (IE) options dialog box (go to IE, click Tools, then select Internet Options).
    2. Select the Programs tab.
    3. Click on the E-mail drop-down box, select the preferred default application, then click OK.

    Be aware that changing this value also modifies the HKEY_CLASSES_ROOT\mailto\shell\open\command value to reflect the new client. Because the IE value modifies HKEY_CLASSES_ROOT, the default mail application you select is set on a machine basis, not on a per-user basis. As a result, you can't establish a different default mail application for multiple users on a single instance of Windows.

    If you log on as a regular user (i.e., non-Administrator) and change the default mail application, Windows will ignore your changes. If you log on as an Administrator and change the default mail application, your changes will affect all users on that system.

    You can create user-based shortcuts on the Start menu, Quick Launch bar, and desktop to make it easier for users to open a preferred email client. However, programs that use Messaging API (MAPI) calls, mailto: links, and "Send Page by E-Mail" in IE will still use the default mail application that you set for the machine.

  • Q. Where can I get updated Windows XP boot disks?
  • A. XP doesn't ship with boot disks, and you can't create these disks from the XP media. However, Microsoft provides downloads to create XP boot disks. As Microsoft continues to release service packs, the company will continue to update the downloadable boot disks, starting with new boot disks available for XP Service Pack 1 (SP1). You must download the correct set of boot disks for your version of XP (i.e., you can't use an XP Home Edition boot disk with an XP Professional Edition CD-ROM). XP Home SP1 boot disks are available at http://www.microsoft.com/downloads/release.asp?releaseid=42818 , and XP Pro SP1 boot disks are available at http://www.microsoft.com/downloads/release.asp?releaseid=42819 .

    3. ANNOUNCEMENTS
    (brought to you by Windows & .NET Magazine and its partners)

  • MARK MINASI AND PAUL THURROTT ARE BRINGING THEIR SECURITY EXPERTISE TO YOU!

  • Windows & .NET Magazine Network Road Show 2002 is coming this October to New York, Chicago, Denver, and San Francisco! Industry experts Mark Minasi and Paul Thurrott will show you how to shore up your system's security and what desktop security features are planned for Microsoft .NET and beyond. Sponsored by NetIQ, Microsoft, and Trend Micro. Registration is free, but space is limited so sign up now!
    http://www.winnetmag.com/seminars/roadshow

  • ANNOUNCING THE NEW WINDOWS & .NET MAGAZINE VIP SITE!

  • The Windows & .NET Magazine VIP Site is a new subscription-based online technical resource. For a limited time, you can access this banner-free site where you'll find exclusive content normally reserved for VIP Site members only. Only subscribers will be able to enjoy this new site after October 14, so check it out today!
    http://vip.winnetmag.com

    4. CONTACT US
    Here's how to reach us with your comments and questions:

    • ABOUT THE FAQS — jsavill@winnetmag.com
    • ABOUT THE NEWSLETTER IN GENERAL — warren@winnetmag.com

    (please mention the newsletter name in the subject line)

    • TECHNICAL QUESTIONS — http://www.winnetmag.net/forums
    • PRODUCT NEWS — products@winnetmag.com
    • QUESTIONS ABOUT YOUR WINDOWS XP AND 2000 TIPS & TRICKS UPDATE SUBSCRIPTION?
      Customer Support — tipsandtricks@winnetmag.com
    • WANT TO SPONSOR WINDOWS XP AND 2000 TIPS & TRICKS UPDATE?
      emedia_opps@winnetmag.com

    This weekly email newsletter is brought to you by Windows & .NET Magazine, the leading publication for Windows professionals who want to learn more and perform better. Subscribe today.
    http://www.winnetmag.com/sub.cfm?code=wswi201x1z

    Receive the latest information about the Windows and .NET topics of your choice. Subscribe to our other FREE email newsletters.
    http://www.winnetmag.net/email

    Thank you for reading Windows XP and 2000 Tips & Tricks UPDATE.