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March 31, 2003—In this issue:

1. COMMENTARY

2. FAQS

  • Q. Why can't I use the OS install-and-setup boot disks to install the Microsoft Developer Network (MSDN) files for Windows 2000?
  • Q. How can I delete an Active Directory (AD) object of an unknown type?
  • Q. Why am I receiving event ID errors 5737 and 7023 on my Windows 2000 Server Service Pack 2 (SP2) system?
  • Q. How can I change the number of undo levels in Microsoft Access 2002?
  • Q. How can I change the number of undo levels in Microsoft Excel 2000 and later?
  • Q. How can I modify the title text of Windows Media Player (WMP)?

3. ANNOUNCEMENTS

  • Sample Our Security Administrator Newsletter!
  • Get the eBook That Will Help You Get Certified!

4. CONTACT US

  • See this section for a list of ways to contact us.

1. COMMENTARY
(contributed by John Savill, FAQ Editor, jsavill@winnetmag.com)

This week, I explain why you can't install the Microsoft Developer Network (MSDN) files for Windows 2000 by using the OS boot disks, how to delete an unknown Active Directory (AD) object, and why you might receive event-log errors after installing Win2K Service Pack 2 (SP2). I also tell you how to change the number of undo levels in Microsoft Access 2002 and Microsoft Exchange 2000 Server and later and how to modify the title text of Windows Media Player (WMP).

Around the industry, Microsoft has released DirectX 9.0a, which is available for download at the Microsoft Web site. Microsoft has also confirmed that following the release of Windows Server 2003, the company will begin providing several "bolt-on" components to save users from having to wait for the next full OS release just to obtain the latest feature set.

GFI Software announced GFI LANguard Network Security Scanner (N.S.S.) 3.2, which lets you deploy patches and service packs remotely for all major Microsoft applications, such as Microsoft Office, Exchange Server, SQL Server, and Internet Security and Acceleration (ISA) Server 2000. More information about this new release is available at the GFI Software Web site. If you know of new software or news that I should mention, please email me at john@savilltech.com and I'll mention it here.


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2. FAQS

Q. Why can't I use the OS install-and-setup boot disks to install the Microsoft Developer Network (MSDN) files for Windows 2000?

A. MSDN for Win2K Server, Win2K Advanced Server, and Win2K Professional isn't designed to work with the standard Win2K boot disks. Attempting to boot from the Win2K boot disks will result in the following error:

   Setup cannot find the End User Licensing Agreement (EULA).
   Setup cannot continue. To quit, press F3.

MSDN for all three Win2K versions ships on one nonbootable DVD; as a result, the folder structure is different from previous versions. Suitable installation methods are to

  • boot from a disk that has real-mode CD-ROM drivers, then run winnt.exe from the desired source folder (e.g., Win2K Server, Win2K Pro)
  • boot from another OS, then run winnt32.exe from the desired source folder

Q. How can I delete an Active Directory (AD) object of an unknown type?

A. AD objects will occasionally have a default Windows icon and a type of Unknown when you view them in a Microsoft Management Console (MMC) AD snap-in, such as the Active Directory Users and Computers, Active Directory Sites and Services, or Active Directory Domains and Trusts snap-in. If you attempt to delete the object, you'll receive the following error:

   Active Directory

   Windows cannot delete object <name of object> because:
   The specified directory service attribute or value does not exist.</name>

This problem occurs when your user or group account has "list contents" permission on the parent of the object you're viewing but you don't have rights for the object itself.

If you're a member of the local Administrators group on a domain controller (DC), you can work around this problem by taking ownership of the object, then giving yourself full permissions. To configure full permissions, perform the following steps:

  1. Start the Active Directory Users and Computers snap-in (go to Start, Programs, Administrative Tools, Active Directory Users and Computers) or the AD snap-in that listed the object that you can't delete.
  2. Navigate to the object's parent container.
  3. Right-click the object, then select Properties from the displayed context menu.
  4. Select the Security tab.
  5. Click the Advanced button.
  6. Select the Owner tab.
  7. In the "Change Owner To" section, select your account or the Administrators group that you belong to, then click OK.
  8. From the main Security tab, grant Full Control permission to your account or group, then click OK.
  9. Delete the object.

Q. Why am I receiving event ID errors 5737 and 7023 on my Windows 2000 Server Service Pack 2 (SP2) system?

A. Event ID 5737 is an unspecified Netlogon service error, and event ID 7023 is a Kerberos Key Distribution service error. Both errors prevent the concerned services from starting and are the result of a corrupt or missing rsaenh.dll file, which is the Microsoft Enhanced Cryptographic Provider. Win2K SP2 automatically upgrades the system to 128-bit encryption. In so doing, the service pack attempts to install the rsaenh.dll file. To resolve the problem, copy the rsaenh.dll file from another server or from the extracted service pack.

Q. How can I change the number of undo levels in Microsoft Access 2002?

A. You can change the number of undo levels in Access 2002 to any value from 1 to 20. The higher the number, the more resources the software will use to remember the previous states. To configure the number of undo levels, perform the following steps:

  1. Start a registry editor (e.g., regedit.exe).
  2. Navigate to the HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Access\Settings registry subkey.
  3. From the Edit menu, select New, DWORD Value.
  4. Enter the name "Number of Undos" (without typing the quotes), then press Enter.
  5. Double-click the new value, set it from 1 to 20, then click OK.
  6. Close the registry editor.

Q. How can I change the number of undo levels in Microsoft Excel 2000 and later?

A. You can change the number of undo levels in Excel to any value from 0 to 100. The higher the number, the more resources the software will use to remember the previous states. To configure the number of undo levels, perform the following steps:

  1. Start a registry editor (e.g., regedit.exe).
  2. Navigate to the HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Excel\Options registry subkey for Excel 2002, or navigate to the HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Excel\Options registry subkey for Excel 2000.
  3. From the Edit menu, select New, DWORD Value.
  4. Enter the name UndoHistory, then press Enter.
  5. Double-click the new value, set it to a value from 0 to 100, then click OK.
  6. Close the registry editor.

Q. How can I modify the title text of Windows Media Player (WMP)?

A. You can modify the default WMP title that displays "Windows Media Player" by performing the following steps:

  1. Start a registry editor (e.g., regedit.exe).
  2. Navigate to the HKEY_CURRENT_USER\Software\Policies\Microsoft\WindowsMediaPlayer registry subkey.
  3. From the Edit menu, select New, String Value.
  4. Enter the name TitleBar, then press Enter.
  5. Double-click the setting, enter the text you want to add to the title (e.g., "SavillTech's Rock and Roll"), then click OK.
  6. Close the registry editor.

The change takes effect immediately.

3. ANNOUNCEMENTS
(brought to you by Windows & .NET Magazine and its partners)

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    4. CONTACT US
    Here's how to reach us with your comments and questions:

    • ABOUT THE FAQS — jsavill@winnetmag.com
    • ABOUT THE NEWSLETTER IN GENERAL — warren@winnetmag.com

    (please mention the newsletter name in the subject line)

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