A. A. File and Print services for NetWare allows an NT Server to be viewed by Novell clients. Problems can occur when trying to save a file to a FPNW volume, especially in Word.

The performance problem is caused by the save operation retrying every 3 seconds if a sharing violation is encounted caused by the optimization of both the Server service and the FPNW service.

To correct this problem perform the following

  1. Start the Registry Editor (regedit.exe)
  2. Move to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\FPNW\Parameters
  3. From the Edit menu select New - DWORD value
  4. Enter a name of LockRetryCounter and press Enter
  5. Double click on the new value and set to 0
  6. You should now stop and start the FPNW service using the Services Control Panel applet