Although business applications aren't IT applications, IT pros are primarily responsible for optimizing and maintaining business applications and training and supporting the applications' users. In a real sense, making certain that accurate, usable business data arrives in decision makers' hands reliably, securely, and in good time is one of IT's most important contributions to a company's success.


CRM Software
1st— Salesforce
2nd—Epicor Software Clientele Self-Service Portal
3rd—BMC Software Remedy Service Level Agreements

Document Management/Imaging Software
1st—HP Output Server
2nd—EMC Documentum ApplicationXtender
3rd—Performance Solutions Technology ManagePro

ERP Software
1st—Epicor Software Epicor Enterprise
2nd—AXS-One Financial Management
3rd—IDS Scheer ARIS Toolset