Late last week, Microsoft suggested that Update Rollups for Service Manager 2012 would release on Tuesday. The surprising part here is that Microsoft rarely puts a hard date on anything, because things tend to change at the last minute or last second. But, late Tuesday night, the Rollups rolled out and are now available for download.

If you're running Service Manager 2012 R2, you'll want this one…

Download: Update Rollup 2 for System Center 2012 R2 Service Manager

For those that haven't yet made the jump to R2, Update Rollup 6 (UR6) for System center 2012 SP1 also became available.

Download: Update Rollup 6 for System Center 2012 SP1 Service Manager (KB2904726)

An Update Rollup is a single installation that contains all the fixes and updates provided since either the last major product update or since the last Update Rollup was released.

Fixes in UR2 for Service Manager 2012 R2

  1. For users who have both smpt and sip endpoints, Service Manager picks up the Lync “sip” endpoint even when emailing users from the console
  2. After selecting "Service Requests with Service Level Warning", an error occurs about one hour later
  3. After selecting the "Assigned to me" view, a FullAdapter Exception occurs about one hour later
  4. Service Manager console maximized mode fixes
    • The console when maximized is slow / laggy and constantly has upwards of 30% CPU utilization when running in maximized mode
    • Context menus in the SM console don’t render where expected and instead show up at the top-right hand corner of the main window
    • Scroll bars for the work items preview pane do not render when running in full screen mode, and even if they do, they are inactive and cannot be used (the slider refuses to move)
    • Forms/Wizards don’t always render properly and only have the left navigation pane rendered with the right area blank
    • When editing / creating Request Offerings User Prompts are not rendered properly
  5. Concurrent PowerShell workflows fail to run, although they show as successful in the Console
  6. An exception is raised in the console when the user attempts to open an already opened attachment from a work item form
  7. The attachment and associated details of the Release Record cannot be retrieved after it is marked as ‘Closed’
  8. Request Offerings form takes a long time to render when creating Service Requests from Request Offerings
  9. Console crashes when attempting to create a Service Request from a template on which the analyst is set using the "Assign to Analyst" task
  10. When creating a Service Request using a request offering that maps user input to a property on an activity, the Service Manager console encounters an error and closes
  11. SM console shows a generic SQL exception instead of the detailed Data Collision exception when running in a non-English environment
  12. The Configuration Manager Connector does not handle updates to DeviceHasSoftwareItemInstalled correctly causing a divergence in the data synchronized between the SM and CM databases
  13. When grooming a call to the p_DataPurging sproc results in an 8623 error with message: The query processor ran out of internal resources and could not produce a query plan
  14. Adding multiple RegEx's to a group definition causes a SQL exception when adding / executing the group
  15. MPImporter does not import MPs from OM if SM has any MPs from a previous version already present when importing Chargeback MPs

 

Fixes in UR6 for Service Manager 2012 SP1

  1. If the amount of “Manual Activities” displayed in Service Manager Portal exceeds a certain limit, page load times out and does not render properly resulting in a blank page
  2. Improper cleanup of custom related type causes grooming on the EntityChangeLog table to stall causing the table to grow substantially
  3. Service Requests complete unexpectedly due to race condition between workflows
  4. Console crashes when double clicking parent incident link on an extended incident class
  5. PowerShell tasks created via the authoring tool don't run due to incorrect reference to certain assemblies.
  6. Exchange MP gets stuck in pending association post MP Sync Job
  7. Enable Run As Accounts for use with Exchange Connector 3.0 RTM
  8. SQL broker conversations can lead to very large OperationsManager DB size and TempDB size
  9. Service Requests put on hold are incorrectly evaluated as completed
  10. File attachments are not getting properly saved in the database
  11. RunbookMonitorWorkflow cannot handle failed status of runbooks
  12. After SP1 upgrade, new "Service Dependents" entries created for "Business Services" cannot be seen in the console any more
  13. Subsequent activities within a Service Request start to run even though the current activity has not finished yet
  14. Review Activity add reviewer workflow fails to run
  15. Simple lists in self-service portal do not function correctly in SSP after upgrading to SP1
  16. Powershell tasks created via the authoring tool don't run
  17. For users who have both smpt and sip endpoints, Service Manager picks up the Lync “sip” endpoint even when emailing users from the console
  18. After selecting "Service Requests with Service Level Warning", an error occurs about one hour later
  19. After selecting the "Assigned to me" view, a FullAdapter Exception occurs about one hour later
  20. Service Manager console maximized mode fixes
    1. The console when maximized is slow / laggy and constantly has upwards of 30% CPU utilization when running in maximized mode
    2. Context menus in the SM console don’t render where expected and instead show up at the top-right hand corner of the main window
    3. Scroll bars for the work items preview pane do not render when running in full screen mode, and even if they do, they are inactive and cannot be used (the slider refuses to move)
    4. Forms/Wizards don’t always render properly and only have the left navigation pane rendered with the right area blank
    5. When editing / creating Request Offerings User Prompts are not rendered properly
  21. Concurrent PowerShell workflows fail to run, although they show as successful in the Console
  22. An exception is raised in the console when the user attempts to open an already opened attachment from a work item form
  23. The attachment and associated details of the Release Record cannot be retrieved after it is marked as ‘Closed’
  24. Request Offerings form takes a long time to render when creating Service Requests from Request Offerings
  25. Console crashes when attempting to create a Service Request from a template on which the analyst is set using the "Assign to Analyst" task
  26. When creating a Service Request using a request offering that maps user input to a property on an activity, the Service Manager console encounters an error and closes
  27. SM console shows a generic SQL exception instead of the detailed Data Collision exception when running in a non-English environment
  28. The Configuration Manager Connector does not handle updates to DeviceHasSoftwareItemInstalled correctly causing a divergence in the data synchronized between the SM and CM databases
  29. When grooming a call to the p_DataPurging sproc results in an 8623 error with message: The query processor ran out of internal resources and could not produce a query plan
  30. Adding multiple RegEx's to a group definition causes a SQL exception when adding / executing the group