Windows Tips & Tricks UPDATE, November 3, 2003, —brought to you by the Windows & .NET Magazine Network and the Windows 2000 FAQ site
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1. Commentary

2. FAQs

  • Q. Why can't I view the content of a downloaded Windows product update package?
  • Q. When I try to install the Microsoft Office Live Communications Server 2003 Administration Tools, why does the installer ask me to insert the Office 2003 CD-ROM, even though it's already in the drive?
  • Q. I want to install both Windows XP Professional Edition and XP Home Edition on one partition, but the XP installer doesn't prompt for an installation folder. How can I install this configuration?
  • Q. What permissions do I need to install the Windows 2000 Server Terminal Services client on Windows Server 2003 and Windows XP?
  • Q. I upgraded my Windows Me or Windows 98 installation to Windows XP. Why won't my original installation start after I remove XP?

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1. Commentary
by John Savill, FAQ Editor, jsavill@winnetmag.com

This week, I explain why you might not be able to view the contents of certain Windows product-update packages, why you might be prompted to insert the Microsoft Office 2003 CD-ROM when you install the Office Live Communications Server 2003 Administration Tools, and how to install both Windows XP Professional Edition and XP Home Edition on the same partition. I also tell you which permissions you need to install the Windows 2000 Server Terminal Services client on Windows Server 2003 and XP, and why you might need to reinstall a few system files to restore a Windows Me or Windows 98 installation after upgrading to XP.


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2. FAQs

Q. Why can't I view the content of a downloaded Windows product update package?

A. Many third-party applications (e.g., WinZip) let you open and view the contents of Windows product update packages. However, one type of update package, called an Intra-Package Deltas-aware (IPD-aware) package, compresses the files to binary deltas (i.e., the _p files that you see when you view the package in WinZip). When you execute the update package, the binary deltas recreate the files. However, when you view the update package using a third-party application, you'll see only the binary deltas.

To view the contents of the update package, you must use the -x switch to extract the files. For example, typing

WindowsXP-KB824146-x86-ENU.exe -x:d:\temp\package

at the command prompt extracts the files to the d:\temp\package folder. If you just use the -x switch without specifying a path, the system will prompt you to provide a location to which you want to extract the files.

Q. When I try to install the Microsoft Office Live Communications Server 2003 Administration Tools, why does the installer ask me to insert the Office 2003 CD-ROM, even though it's already in the drive?

A. This is a known problem that appears when you install the Microsoft Office Live Communications Server 2003 Administration Tools on a Windows XP or Windows 2000 machine that already has the pre-release version of the tools installed. This problem occurs because the pre-release CD-ROM has a different name than the final version. To resolve the problem, remove the pre-release version before you install the final version from the final release CD-ROM.

Q. I want to install both Windows XP Professional Edition and XP Home Edition on one partition, but the XP installer doesn't prompt for an installation folder. How can I install this configuration?

A. If you attempt to install both OSs, the second OS will typically overwrite the first OS because the installer doesn't prompt you to enter an installation folder name and instead uses the default Windows folder. To work around this limitation, you must perform an advanced installation by performing the following steps:

  1. Install and boot to your first XP installation.
  2. Insert the XP installation CD-ROM for the secondary XP version that you want to install.
  3. On the Welcome dialog box, click Install Windows XP.
  4. Select New Installation (Advanced), then click Next.
  5. Select "I accept this agreement," then click Next.
  6. Enter the product key, then click Next.
  7. On the Setup Options page, click Advanced Options.
  8. In the Advanced Options dialog box, in the "To this folder on my hard drive" field, enter the name of the folder where you want to install this version of XP, then click OK.
  9. On the Setup Options page, click Next.
  10. Complete the installation as usual.

Q. What permissions do I need to install the Windows 2000 Server Terminal Services client on Windows Server 2003 and Windows XP?

A. Windows 2003 and XP both ship with the Remote Desktop Connection software, which is the latest Terminal Services client. However, there might be times when you want to use a previous version of the client. To be able to install previous versions of the client, you must be a local administrator or have Write and Modify permissions on the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSLicensing\Store\MSLicensing registry value.

Q. I upgraded my Windows Me or Windows 98 installation to Windows XP. Why won't my original installation start after I remove XP?

A. This problem can occur if any of the Windows Me/Win98 startup files are missing and will result in any of the following errors:

  • The C:\windows\ifshlp.sys file is missing or corrupted.
  • The C:\windows\system\vmm32.vxd file is missing or corrupted.
  • The Windows Me or Win98 splash screen is displayed then the computer stops responding.

To resolve these errors, perform the following steps:

  1. Insert a Windows Me or Win98 startup disk and boot the machine.
  2. Replace the boot sector and overwrite the startup files using the sys command by typing at the command prompt sys c:
  3. Remove the startup disk and reboot the machine by pressing Ctrl+Alt+Del.

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