Answers to your Microsoft Outlook questions

I'm worried about viruses in HTML-format messages. Can I make Exchange or Outlook convert all incoming messages to plain text?

Many people must have requested this feature because Microsoft has added a registry entry in Office XP Service Pack 1 (SP1) that makes Outlook show all messages as plain text. Interestingly, Outlook still stores the HTML or Rich Text Format (RTF) content in the message (much the way Outlook doesn't delete blocked unsafe attachments but maintains the information in the message) but never uses it to display the message to the user. The Microsoft article "OL2002: Users Can Read Nonsecure E-mail as Plain Text" (http://support.microsoft.com/default.aspx?scid=kb;en-us;q307594) explains how to implement this new feature.