A. I experienced this problem initially. When I checked the logs for scanstate.exe (a utility included in User State Migration Tool--USMT--that gathers and saves user data and settings from a source system), I found the following error:

Error Can't copy object C:\WINNT\SchedLgU.Txt to temporary storage
\[ERROR=32 (20h)\]

Info Error 32: The process cannot access the file because it is being
used by another process.
Module Error An error occurred while saving data. Can't continue.
\[ERROR=32
(20h)\]

Info Scanstate is exiting.

Basically what's causing the error is scanscate trying to access core OS files that it shouldn't. To resolve the problem, simply add sysfiles.inf to the list of .inf files that have been specified when the OS deployment process calls USMT. Doing so instructs the ScanState utility to ignore the core OS components. The FAQ "How can I back up and restore user profiles when deploying a new OS via the Microsoft Systems Management Server (SMS) OS Deployment Feature Pack?" describes how to set up USMT to work with the SMS OS Deployment Feature Pack.