As you meet with each area of your business it’s good to have an understanding of some of the business pains that a UC solution can solve. Here are
some examples by business area of typical problems that you can present to help others in your company see the value of unifying communications.
Business Area
Issues or Pain Today That Could Be Solved by Unified Communications
Executive Management
Employees wasting time trying to coordinate communications
Poor access to key employees for decision making
Slowness to decisions and market
Poor retention of key employees due to inadequate tools (this is especially important with the generation that has grown up with technology and expects adequate tools)
Finance
Additional costs of maintaining multiple communications systems
Travel costs spinning out of control
Mobile phone costs increasing
Poor visibility into sales, cash flow, and inventory due to disconnection between sales, suppliers, manufacturing, and delivery
Difficulty providing accurate financial reporting due to poor reporting from the field
Difficulties in documenting compliance with internal and external
regulations
Sales
Inability to contact key employees at the time they’re needed