The subject problem can occur if the computer that you are trying to install the printer driver on does not have a language monitor installed.

To resolve this problem:

1. Log on to the print server where the printer is installed.

2. Open Windows Explorer. Make sure that Show hidden files and folders is selected on the Tools / Folder Options / View tab.

3. Navigate to the %SystemRoot%\Inf folder.

4. Right-click the .INF file and press Open, where is the name of the printer.

5. Disable the line that begins with LanguageMonitor= by adding a semicolon (;) to the beginning of the line.

6. Save the .INF and close it.

7. Exit Windows Explorer.