In tip 4760, I featured a Microsoft Knowledge Base article about managing devices in Windows XP.
If you prefer an audio / video presentation, visit HTTP://Support.microsoft.com/default.aspx?scid=/servicedesks/webcasts/wc091802/wcblurb091802.ASP, which contains:
Support WebCast: Microsoft Windows XP: Managing Devices
Wednesday, September 18, 2002: 10:00 A.M. Pacific time (Greenwich mean time - 7 hours)
In this session, you will learn how to manage hardware devices in Microsoft Windows XP. You will also hear about ways to troubleshoot and resolve hardware device issues. Additionally, you will learn about some of the new features in Microsoft Windows XP that help make the user experience more enjoyable when installing hardware devices.