NOTE: See the Microsoft Windows XP version of this article.

Microsoft Knowledge Base Article 192463 contains the following summary:

This article describes how to gather more information about a blue-screen error message. Note that these steps may not always provide conclusive answers and may only be a symptom of another problem.




Microsoft Knowledge Base Article 314084 contains the following summary:

This article describes how to gather more information about a Stop error message. These steps do not always give conclusive answers and may only point you to another problem.