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(below COMMENTARY)


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June 19, 2002—In this issue:

1. COMMENTARY

  • Changes

2. NEWS & VIEWS

  • Microsoft to Retire Several Exams
  • Oracle Delays Oracle9i DBA Certification Requirement

3. CERTIFIABLE

  • Questions for Exam 70-210

4. ANNOUNCEMENTS

  • Do You Like the Kind of Content You're Finding in This Newsletter?
  • Enter the Windows & .NET Magazine/Transcender Sweepstakes!

5. RESOURCES

  • CertTutor.net Live! Featured Thread: When a Terminal Server Isn't Terminal Services
  • Link of the Week: UserFriendly.org

6. INSTANT POLL

  • Results of the Previous Poll: Wireless Technology at Home
  • New Poll: Viruses

7. NEW AND IMPROVED

  • Prepare for Microsoft .NET Exams

8. CONTACT US

  • See this section for a list of ways to contact us.

1. COMMENTARY
(contributed by Morris Lewis, morris@holistech.com )

  • CHANGES

  • Many things have changed in the training business in the past couple of years. First, the focus has changed to customized, almost personalized training that covers just the tasks you need to perform in the next few weeks. The attempt in the past has been to substitute a book or online training for classroom training under the premise that the student could customize his or her schedule and curriculum; but so far, online training has largely failed because it doesn't offer the structure and human interaction of classroom training. The problem arises because it's impossible to write a course that adapts to an individual student's starting level of understanding and learning style. That kind of adaptation requires a human instructor.

    The second change is that companies are loath to send employees off site for training. Because of layoffs, workers now spend more time at work performing their duties and the duties of their former colleagues. Two years ago, IT departments sent their employees to training a few at a time so that some staff remained on site to handle any problems that arose. Now, sending even one person to a week-long class can be a burden for an already strained staff. This situation has led to a rise in self-study and night-class attendance and a decrease in daytime class enrollment.

    The third change is that companies are asking training providers to restructure training to focus on tasks instead of concepts. The premise is that instructors should teach employees how to complete specific tasks and employees can learn anything else on their own time. This task-based training is known as "bit learning" or "just-in-time (JIT) learning," and it's completely different from traditional instructor-led training.

    The fourth change is a decline in the quality of instructor-led training. In most cases, the cost of a class is small relative to the costs of losing an employee for a week. Classroom training, therefore, must offer enough value to compensate the company for its total cost. In the past couple of years, many training centers haven't provided that value.

    The only thing that hasn't changed in the past 2 years is that both companies and their employees understand the benefits of training. One solution is for online training to evolve from a variation on self-study to something that more closely resembles classroom training. Time has become the most significant factor in deciding when and how to train employees, and online training is the only option that provides the kind of flexibility students need. Online training is also the only option that can accommodate the ever-increasing number of people who need training.

    But of course, online training has its problems. The technology that would provide more classroom-like instructor-student interaction is still not available to a large segment of the US population. Although we have various forms of chat clients and Voice over IP (VoIP) programs, few options let an instructor troubleshoot problems on a student's computer. For some classes, having an expert who can quickly solve problems that arise in the labs is a big part of the value of classroom training. Also, today's technology offers only limited opportunities for students to share their experiences with one another. The best classes I've taught succeeded because the students learned as much from one another as they did from me. My last group of MCSE students even got together for dinner before class once a week (it was a night class that ran for 6 months) and helped one another study for the exams. That kind of interaction just isn't possible with online training.

    Technological progress isn't the only way to improve online training. The way online classes are taught needs to change as well. In my next column, I'll discuss some programs that teach people how to be better online trainers. From the simple certificate to the accredited Masters of Education in online training and curriculum design, these programs prove that the market believes online training is a viable option and that it wants credible trainers. In 2 weeks, we'll look at what some of these programs consider to be necessary skills for online teachers.


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    2. NEWS & VIEWS

  • MICROSOFT TO RETIRE SEVERAL EXAMS

  • Microsoft announced that it will retire several of its exams on June 30, 2003. Most of the retiring exams pertain to Windows NT 4.0-era BackOffice products, including Site Server, Microsoft Exchange Server 5.5, SNA Server, and Proxy Server. For more information, see the Microsoft Web site.
    http://www.microsoft.com/traincert/mcpexams/status/examstoretire.asp

  • ORACLE DELAYS ORACLE9i DBA CERTIFICATION REQUIREMENT

  • Oracle announced that as of September 1, 2002, candidates pursuing the Oracle9i DBA Oracle Certified Professional credential must attend one instructor-led course to become certified. This requirement was to take effect on July 15, 2002. If you want to become certified without having to enroll in an Oracle education program, you must pass a certification track exam by September 1.
    http://www.oracle.com/education/certification/index.html?dba9i_ocpcoursereq.html

    3. CERTIFIABLE
    (contributed by Jonathan Bischke, jonb@certtutor.net)

  • Questions for Exam 70-210

  • Welcome to Certifiable, your exam-prep headquarters. Here you'll find questions about some of the tricky areas that are fair game for the certification exams. This week's questions cover topics for Exam 70-210: Installing, Configuring, and Administering Microsoft Windows 2000 Professional.

    Question 1
    Mick wants to use Encrypting File System (EFS) to provide security on a set of folders on his laptop, which he has configured to dual boot between Windows 2000 Professional and Windows Me. Mick has divided his hard disk into three partitions. The C drive is a 10GB FAT32 partition that contains Windows Me; the D drive is a 15GB NTFS partition that contains Win2K Pro; the E drive is a 20GB FAT32 partition that Mick uses to store data that he wants to access from both OSs.

    Mick uses two Win2K user accounts. Usually, he logs on with a user account that has standard user privileges, but he logs on with an Administrator account when he needs to perform administrative functions.

    Mick boots into Win2K Pro and accesses the properties for the folders but is unable to locate the option to encrypt the folders. Which of the following is the most likely reason why Mick is unable to encrypt the specific folders on his machine? (Choose the best answer.)

    1. Mick doesn't have access to the private keys for the folders that he wants to encrypt; you must have the appropriate private keys for the files or folders you want to encrypt.
    2. Mick is attempting to encrypt a folder on a FAT32 volume; any resources that you attempt to encrypt on a Win2K Pro system must be on an NTFS volume.
    3. Mick's user account isn't a member of the local Administrators group. Only users of the local Administrators group can encrypt resources on a Win2K Pro machine. Mick must log on with his Administrator account.
    4. Machines that run multiple OSs don't support EFS.
    5. Mick's computer isn't a member of a domain, so it has no root Certificate Authority (CA) to issue certificates; unless the computer trusts such an authority, it can't use encryption certificates.

    For the correct answer and an explanation, go to
    http://www.certtutor.net/articles/index.cfm?articleid=25947#answers

    Question 2
    Vireya is attempting to explain to a colleague how file and folder compression works within Windows 2000 Professional. She uses her Win2K Pro laptop as an example. The laptop has three partitions. The C and D drives are NTFS volumes, and the E drive is a FAT32 volume. Vireya's colleague asks what would happen if someone were to move the compressed files on the D drive. Which of the following explanations is correct? (Choose all that apply.)

    1. Files that you copy to the C drive will inherit the compression status of the folder that you copy them to; files that you move to a different location on the D drive will retain their compression status; files that you move to the E drive will inherit the compression status of the folder that you move them to.
    2. Files that you move to the C drive will retain their compression status; files that you move to a different location on the D drive will inherit the compression status of the folder that you move them to; files that you move to the E drive will become uncompressed.
    3. Files that you copy to the C drive will retain their compression status; files that you copy to a different location on the D drive will inherit the compression status of the folder that you copy them to; files that you move to the E drive will retain their compression status.
    4. Files that you move to the C drive will inherit the compression status of the folder that you move them to; files that you move to a different location on the D drive will retain their compression status; files that you move to the E drive will become uncompressed.

    For the correct answer and an explanation, go to
    http://www.certtutor.net/articles/index.cfm?articleid=25947#answers
    and scroll down to "Answer to Question 2."

    Question 3
    The New Zealand Space Agency has 250 new computers and wants to install Windows 2000 Professional on each computer. The systems administrator, Renee, wants to automate the process, and she has created a file containing the values that must be unique among the computers (e.g., computer name). Which of the following switches will Renee use in conjunction with the winnt32 command to automate the installation? (Choose two.)

    1. /sysprep
    2. /unattend
    3. /syspart
    4. /cmdcons
    5. /upgradeonly
    6. /udf

    For the correct answer and an explanation, go to
    http://www.certtutor.net/articles/index.cfm?articleid=25947#answers
    and scroll down to "Answer to Question 3."

    4. ANNOUNCEMENTS
    (brought to you by Windows & .NET Magazine and its partners)

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  • If so, we have more than a dozen email newsletters just as informative as this one on the topics you care about most. From Windows 2000/NT to security to storage, our technical authors cut to the chase about what's going on in the industry so that you can stay informed in less than 5 minutes a day! Subscribe for free!
    http://www.winnetmag.com/email

  • ENTER THE WINDOWS & .NET MAGAZINE/TRANSCENDER SWEEPSTAKES!

  • Nothing can help you prepare for certification like Transcender products, and no one can help you master your job like Windows & .NET Magazine. Enter our combined sweepstakes contest, and you could win a Transcender Deluxe MCSE Core Pak (a $569 value) or one of several other great prizes. Sign up today!
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    5. RESOURCES

  • CERTTUTOR.NET LIVE! FEATURED THREAD: WHEN A TERMINAL SERVER ISN'T TERMINAL SERVICES

  • CertTutor.net Live! is the Internet's number-one training and certification discussion board. Each week, CertTutor.net Live! receives thousands of posts about Windows XP, Windows 2000, Cisco, and more. We've selected one of these posts to feature here in CertTutor.net UPDATE. To join in the conversation at CertTutor.net Live!, register at the following URL:
    http://www.certtutor.net/registration/index.cfm

  • CertTutor.net Live! Featured Thread

  • (contributed by Gregory W. Smith)

    In this thread, Tutor provides an overview of reverse telnetting and some background about terminal server concepts.
    http://certtutor.net/forums/messageview.cfm?catid=76&threadid=33713

    Keep up with CertTutor.net Live! by subscribing to the CertTutor.net Live! UPDATE, a free weekly newsletter that highlights the best posts from the discussion forums. Subscribe at the following URL:
    http://www.winnetmag.net/email/index.cfm?code=up&id=23

  • LINK OF THE WEEK: USERFRIENDLY.ORG

  • For a look at the lighter side of IT, see UserFirendly.org.
    http://www.userfriendly.org

    6. INSTANT POLL

  • RESULTS OF PREVIOUS POLL: WIRELESS TECHNOLOGY AT HOME

  • The voting has closed in the CertTutor.net nonscientific Instant

    Poll for the question, "Have you implemented wireless networking technology in your home?" Here are the results (+/- 2 percent) from the 139 votes:

    • 21%: Yes
    • 45%: No, but I'm considering it
    • 34%: No, and I have no plans to

  • NEW INSTANT POLL: VIRUSES

  • The next Instant Poll question is, "When did you last discover a virus on your personal system?" Go to the CertTutor.net home page and submit your vote for a) Within the past week, b) Within the past month, c) Within the past year, or d) Never.
    http://www.certtutor.net

    7. NEW AND IMPROVED
    (contributed by Bob Kretschman, products@winnetmag.com)

  • PREPARE FOR MICROSOFT .NET EXAMS

  • MeasureUp released two practice tests for the new Microsoft .NET exams: Exam 70-306: Developing Windows-based Applications with Visual Basic .NET, and Exam 70-316: Developing Windows-based Applications with Visual C# .NET. The practice tests map directly to the new Microsoft exams. By passing either exam, candidates can receive the Microsoft Certified Professional (MCP) title. MeasureUp's practice tests use a proprietary testing engine that lets users purchase tests for online, download, or CD-ROM delivery. For pricing and other information, contact MeasureUp at 678-356-5000.
    http://www.measureup.com

    8. CONTACT US
    Here's how to reach us with your comments and questions:

    • ABOUT THE COMMENTARY — morris@holistech.com
    • ABOUT CERTIFIABLE — jonb@certtutor.net
    • ABOUT THE NEWSLETTER IN GENERAL — rcarson@winnetmag.com

    (please mention the newsletter name in the subject line)

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      Customer Support — certutorupdate@winnetmag.com
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