A: Citrix XenDesktop 5.5 can include an installation of Web Interface 5.4. In some situations, the installation of Web Interface might not be configured to install the Citrix Receiver client-side software. To resolve this issue, you'll need to make a change to Web Interface's webinterface.conf file, found in C:\inetpub\wwwroot\Citrix\DesktopWeb\conf.

First, ensure that the Citrix Receiver client-side software can be found in the location C:\Program Files (x86)\Citrix\Web Interface\5.4.0\Clients\Windows\Receiver. Two installation files are typically found in this location, CitrixReceiver.exe and CitrixReceiverEnterprise.exe.

Open the webinterface.conf file in a text editor and scroll down to around line 55, where you should find a series of lines that refer to client installation files for several different operating systems. Change the text in line 59, which will read

ClientIcaWin32=Filename:CitrixOnlinePluginWeb.exe

to read

ClientIcaWin32=Filename:CitrixReceiverEnterprise.exe.

You can alternatively point Web Interface to the CitrixReceiver.exe file if you don't want the enterprise client version. You can also uncomment any of the other nearby lines if there are additional clients you want to make available. For any lines you uncomment, make sure that the associated files are available in subfolders of the location C:\Program Files (x86)\Citrix\Web Interface\5.4.0\Clients.