Enterprise Backup/Recovery/Archive Hardware. It seems as if every week at least one new enterprise backup hardware product hits the market. However, in this product area readers named as their top pick a vendor with a long history in the Windows marketplace, awarding first place to Dell PowerVault Storage. The PowerVault Storage line includes a variety of storage devices for NAS, tape-based, and disk-based (Fibre Channel, iSCSI, and SCSI) backup. With Dell's strong brand recognition among Windows IT pros and reputation for superior customer service (Dell also won this year's Best Service and Support award, among a stack of others), it's not surprising that readers would also give top honors to Dell's backup and recovery hardware products.