A: System Center Service Manager 2012 is built using Silverlight SharePoint Web Parts, and it's encrypted with SSL. After configuring my portal with a domain-generated SSL certificate for the fully qualified domain name (FQDN) of the site, I navigated to the website and saw no content displayed in the results area (see the screen shot below).
The problem was Service Manager actually uses the NetBIOS format name in the IIS configuration, which didn't match the FQDN of my SSL certificate, so the content didn't display. The solution to this problem follows:
The website should now show correctly.
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