Microsoft has released a solution accelerator called the Microsoft Application Approval Workflow (AAW), which works with System Center Configuration Manager, System Center Service Manager, and System Center Orchestrator to provide a rich workflow, including authorization for user application requests. The accelerator is available for download at Microsoft's website for Application Approval Workflow, and includes detailed deployment documentation. Its key features include the following:
Essentially, users continue to use the Configuration Manager web portal for application requests; however, those requests are then converted to Service Manager requests, which can then be approved and processed before ultimately being acted upon by Configuration Manager. Behind the scenes, Orchestrator performs monitoring and acts on the requests.