The IDC study Worldwide Email Usage 2005-2009 Forecast: Email's Future Depends on Keeping Its Value High and Its Cost Low (IDC #34504) "examines how email is, and will be, used for business and personal purposes," according to the research firm. Among the conclusions: Instant Messaging (IM) could be poised to take the lead over email unless email developers find a way to reduce email's associated costs and risks, provide inexpensive or free access from a variety of devices, find a way for email to fit into the changing collaboration process, and raise email content's visibility. For more information about the study, go to http://www.idc.com/getdoc.jsp?containerId=prUS20033705