Antispam Tool
Taking the prize in this new category with 46 percent of the votes, Sunbelt Software's iHateSpam Server Edition (SE) provides enterprisewide spam detection with fast setup, high detection, low false positives, a constantly updated spam engine, tunable parameters, and customizable spam treatment.

Instant Messaging
For the second year in a row, Microsoft Windows Messenger took the crown in the Best Instant Messaging category.

Mail Server
Winning in the Best Mail Server category with 70 percent of the vote is Microsoft Exchange Server. Exchange helps information workers gain access to crucial business communications whenever and wherever they need to.

Mail Server Administration Utility
This year's Best Mail Server Administration Utility, Microsoft Operations Manager (MOM), delivers comprehensive event management of Windows servers, Active Directory (AD), Microsoft IIS, Exchange Server, SQL Server, and more.

Workflow Solution
With 83 percent of the vote, Microsoft Visio Standard 2002 won Best Workflow Solution by a landslide.