Windows Client UPDATE--brought to you by the Windows & .NET Magazine Network http://www.winnetmag.net
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* JANUARY 2003 READER CHALLENGE WINNERS Congratulations to our January Reader Challenge winners. Ethan Lawrence of Toronto, Ontario, wins first prize, a copy of "Admin911: Windows 2000 Registry". John Moody of Melbourne, Florida, wins second prize, a copy of "Admin911: Windows 2000 DNS & WINS," by Dustin Sauter. Thanks to all who submitted correct answers, some of which were wonderfully amusing. Visit http://www.winnetmag.com/articles/index.cfm?articleid=37620 to read the answer to the January 2003 Reader Challenge.
* FEBRUARY 2003 READER CHALLENGE Solve this month's Windows Client problem, and you might win a prize! Email your solution (don't use an attachment) to firstname.lastname@example.org by February 27, 2003. You must include your full name, street mailing address, and phone number (all required for shipping your prize).
I choose winners at random from the pool of correct entries. Because I receive so many entries each month, I can't reply to respondents. (My email software doesn't respond to a request for a receipt.) Look for the solutions to this month's problem at http://www.winnetmag.com/articles/index.cfm?articleid=38024 on February 27, 2003.
I've been watching Windows get better and stronger over the years in which I've been administering Windows networks and computers. Freezes, hangs, and crashes are certainly less common since Windows 2000, and my experiences with Windows XP and Windows Server 2003 have been almost crash-free.
Recently, a couple of us old-timers were engaging in conversation with some younger administrators (should I call them new-timers?) whose total IT experience consisted of working with Windows, and at that, only NT 4.0 and later.
The sages in the group were amusing ourselves with crash stories and expressing our gratitude for the diminished number of serious emergencies we have to deal with these days. The undertone of our conversation was aimed at the newbies: We presented the view that these kids don't know what it's like to work under the tension that afflicts you when you're always expecting a crash somewhere on the network. The young 'uns (you can tell I'm really old) didn't understand the jargon that flew around the room that day, which led me to devise this month's challenge.
See how many of the following questions about crashing computers you can answer.
1. Which of the following terms that describes a Windows computer crash is technically the correct terminology?
A. Stop error B. BSOD (Blue Screen of Death) C. Bugcheck D. Non-recoverable failure
2. Your heart started beating faster because you saw the word ABEND on a monitor. Which network OS are you administering?
A. Windows 3.11 (Windows for Workgroups) B. BeOS C. NetWare D. Linux
3. Which one of the following terms tells you that a UNIX server has crashed?
A. Kernel Panic B. Kernel Failure C. General Kernel Fault D. General Kernel Protection Fault
* MICROSOFT PREPS SERVER, DESKTOP UPGRADES According to sources that Microsoft briefed last week, the company is using the iWave moniker internally as an umbrella marketing strategy for many of its desktop and server upgrades in 2003. Microsoft iWave desktop products include Microsoft Office 11 (shipping June 2), which incorporates InfoPath 2003 (code-named XDocs); Project 11 and Visio 11 (both shipping in late July); and SharePoint Team Services (which will ship concurrently with Office 11). On the server side, Microsoft is prepping Exchange Server 2003 (formerly code-named Titanium, which will also ship June 2) and SharePoint Portal Server. The company will soon announce various marketing and sales promotions for the iWave products.
The iWave product-release orchestration is apparently an attempt to capitalize on the so-called information worker, Microsoft's new substitute term for knowledge worker, a person who regularly needs to access distributed information in the course of the workday. By tying together Office desktop products with relevant server products, Microsoft hopes to make a compelling case for the integrated functionality of its total solutions. Naturally, these products run best on Windows Server 2003 on the server and Windows XP on the desktop.
Microsoft will complete the Office 11 beta 2 as early as this week, and users interested in testing Office 11 will be happy to hear that the company will issue a public preview release within 30 days. A Visio 11 public preview will be available in early March. Office 11's June 2 release date coincides nicely with Microsoft TechEd 2003, so I expect the company to promote its iWave rollout at that conference.
* DON'T MISS OUR 2 NEW SECURITY WEB SEMINARS IN MARCH! Windows & .NET Magazine has two new Web seminars to help you address your security concerns. There is no fee to attend "Selling the Importance of Security: 5 Ways to Get Your Manager's Attention" and "Building an Ultra Secure Extranet on a Shoe String," but space is limited, so register today! http://www.winnetmag.com/seminars
* JOIN THE HP & MICROSOFT NETWORK STORAGE SOLUTIONS ROAD SHOW! Now is the time to start thinking of storage as a strategic weapon in your IT arsenal. Come to our 10-city Network Storage Solutions Road Show and learn how existing and future storage solutions can save your company money--and make your job easier! There is no fee for this event, but space is limited. Register now! http://www.winnetmag.com/roadshows/nas
* TIP: DESIGNATING AN AD DNS SERVER AS THE PREFERRED DNS SERVER IN WIN2K (contributed by David Chernicoff, email@example.com) A friend of mine recently took over a large Windows 2000 environment, and he wanted to know what he could do about his traveling users' complaints that they couldn't always log on to the corporate Win2K domain when they were in the office. I pressed him for details, and he said that when his sales-force users try to log on to the domain when they're in the office, the logon appears to take forever. Most of the users get fed up and disconnect from the network, but every now and then someone starts the logon, goes out for coffee and, when she returns, discovers that she's connected.
This problem is actually a pretty simple one to diagnose. My friend's users had configured multiple DNS servers on their notebooks because the corporate network isn't always available to them. If a Win2K client doesn't see an Active Directory (AD) DNS server right away, it will spend a lot of time working its way through the DNS list looking for an AD server. The simple fix is to set the AD DNS server as the preferred DNS server on the client. To do so, take the following steps:
1. Open the Control Panel Network and Dial-up Connections applet. 2. Right-click the network connection that the client uses in the office and click Properties on the context menu. 3. Select "Internet Protocol (TCP/IP)" and click Properties. 4. Select the "Use the following DNS server addresses" and enter the IP address of the AD DNS server in the "Preferred DNS server:" field. 5. Click OK. * FEATURED THREAD: PROBLEMS WITH WIN2K SP3 Forum member Joe Johnson recently applied Windows 2000 Service Pack 3 (SP3) to more than 200 Win2K Professional machines on his network. After he applied the service pack, users who have Microsoft Internet Explorer (IE) 6.0 SP1 on their machines couldn't open links in new windows. Joe knows that this problem doesn't affect users who have administrative rights on their machines, nor does it affect Win2K servers with Citrix Metaframe 1.8 installed. If you can help Joe, join the discussion at the following URL: http://www.winnetmag.com/forums/rd.cfm?cid=37&tid=54407
* LEARN DESKTOP ADMINISTRATION Realtimepublishers.com released "The Definitive Guide to Windows Desktop Administration," a free eBook that will be published as it's written, chapter by chapter. Written by Bob Kelly and sponsored by ScriptLogic, the book outlines the life cycle of Windows desktop administration, from deployment to best practices. You can register for the book and download Chapter 1 at http://www.scriptlogic.com/ebook . http://www.realtimepublishers.com
* BACK UP DESKTOPS SECURELY LIUtilities released WinBackup 1.70, software that can locate, compress, and encrypt specified files and folders on your PCs. You can organize and schedule backup jobs by project or by network user. A detailed log records all files that are successfully backed up and lets you restore the files from their CD-R or DVD-R backup archive to another location. WinBackup 1.70 supports Windows XP, Windows 2000, Windows NT, Windows Me, and Windows 98. Pricing starts at $29.95 for a single license. Contact LI Utilities in Sweden at (46) (63) 108830 or firstname.lastname@example.org. http://www.liutilities.com
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