In this issue of Application Service Provider UPDATE, I'd like to reverse our normal process and ask you to talk to us. Please take a look at the following questions regarding the strategic and tactical editions of Application Service Provider UPDATE, and post your replies in the reader comment section to the right of this article. Your feedback will help us tailor the newsletter to your needs, so please be sure to participate!

  1. Are you an application service provider (ASP), customer of an ASP, provider of inhouse terminal services, or just interested in server-based computing?
  2. Are you more interested in coverage of the ASP market or of how ASPs are addressing particular problems/challenges?
  3. Do you use or supply Web applications or use terminal sessions to make applications available to your customers?
  4. Do you run Windows NT Server 4.0, Terminal Server Edition (TSE) or Win2K Server Terminal Services?
  5. Do you use Citrix MetaFrame? Do you use MetaFrame for UNIX? Do you plan to upgrade to MetaFrame XP?
  6. Do you use PCs, Windows terminals, or other devices as terminal clients?
  7. What kinds of applications do your users exploit in a terminal services environment: task-based (kiosk) applications, business (spreadsheet and word-processing) applications, or complex (e.g., CAD) applications?
  8. How many users do you support with terminal services?
  9. Do you use terminal services more often to support users over high-speed networks or over slower connections?
  10. What's the single biggest headache you experience in supporting Windows terminal services?
  11. Which technical conferences do you attend?
  12. Would you prefer to receive Application Service Provider UPDATE in text or HTML format (or would you prefer a choice of formats)?
  13. Do you prefer to have all the content in the e-newsletter or a summary-and-link approach?